218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
My dog was attacked by a dog who was accidentally let out. Luckily apart from a couple of puncture wounds, a fractured tooth and a blood shot eye (and a puncture wound on my leg...) my nine year old Schnoodle is back to being her old self. Embrace handled her claim in a very timely manner and explained in detail why they were not able to cover parts of the vet bill (dental part). I would highly recommend Embrace Pet insurance to other pet owners.
Insurer: Embrace
By: Marianne
Why is it that food that is prescribed …KIDNEY CARE
Why is it that food that is prescribed isn't covered? JJ has been prescribed Kidney Care. JJ also had 2 have his predison refilled. Now Chico has had medication prescribed for his right eye. JJ is a Service Dog, & therefore any and all procedures are considered Tax exempts. Why doesn't ASPCA recognize this as well? I believe that there isn't any other "Pet Insurance" such as ASPCA, we get what we pay for,I feel there is no greater service provided for my pets as great as ASPCA.
Insurer: ASPCA
By: Guadalupe Asencio
Fantastic customer service
I always have a good experience and I feel like I'm getting a good value out of the price I pay. They call to follow up after every claim to see if your pet is doing okay and if you have any questions/issues with the claim. Pretty good coverage for my cats as well!
Insurer: ASPCA
By: Zineera
Best Service and Coverage for Specialty Breeds
Embrace has been consistently excellent is taking care of our claims. We have a female English Bulldog who unfortunately has been high maintenance since a pup. Embrace has covered all of her needs for us! We are extremely happy with the speed of response they have given us. I highly recommend Embrace for your pet insurance needs.
Insurer: Embrace
By: Bill
Very supportive and sincere.
On April 30th I lost my service pet Pearl. She was my resource of dealing with chronic pain. The Embrace staff made the paperwork and so easy. I recommend this company highly I had 4 dogs with this company. I have never had a problem from them.
Insurer: Embrace
By: Debra
Pleasantly surprised.
We have selected a $200 deductible, 90% coverage/10% co-pay. It's around $68 a month for our young dog. We have a 5 month old labradoodle that was suddenly having loose stools for over a week and also an itchy , stinky ear. We took to our local vet on May 1st. The bill was $235. It included prescription food, ear drops, vet visit, abx for tummy and a probiotic called Fortiflora for 2 weeks. The vet sent off the form for us sometime after we left, I assume the next day as we were late in the day and the Dr had not written it up yet. On May 3rd we got notification by email from Pets Plus Us that they had received it. On May 9th we got the receipt/calculation/reimbursement info by email. They do not cover the Fortiflora due to our plan. I think it's because it doesn't carry some health number, etc. I knew some things would not be covered going into this . Probiotics, I believe, are not regulated as of yet in Canada so this is understandable. I am receiving the total back for our prescription diet even though we have not met the deductible as prescription food as no co-pay or deductible is applied to it. Happy about that! Pets plus us has great customer service and the claims turnaround was way faster than I expected! Really happy we have coverage with them.
Insurer: Pets Plus Us
By: EP
Thankful for A Neighbor's Referral to Healthy Paws
After waiting for a long time to add a dog to our family (making sure we had adequate time to devote), we thought over the important decisions whether or not to get pet insurance & if so, from which company. We had considered 3 referrals from people who had high recommendations. Very happy & thankful that a neighbor referred us to Healthy Paws! And the hope was (and still is) that we wouldn't need to use it. But recently our fur baby partially tore his cranial cruciate ligament & needed TPLO surgery. Our experience was exactly as other Healthy Paw subscribers have attested: Customer service, claim process & reimbursements were absolutely efficient & seamless. There was plenty to do during post-surgery, so it was great not having to worry about claim issues! We also got a follow up email with well wishes. Now, as we meet others considering pet insurance, we have our experience to add to the recommendation. Very grateful to our neighbor & Healthy Paws :)
Insurer: Healthy Paws
By: Cooper's
Outstanding company
We chose Embrace insurance for our animals several years ago after looking at every company out there. Embrace has lived up to and beyond our expectations. Our oldest cat was recently diagnosed with lymphoma and is responding beautifully to treatment. Claims are simple for the vet to submit thanks to the pre-printed form, Embrace acknowledges receipt immediately and keeps us posted on progress, and we have received checks within a couple weeks. The website is easy to use. Embrace has been a reasonable, compassionate, and responsive company. We appreciated being able to customize our coverage at the beginning, and how easy it is to communicate with the company.
Insurer: Embrace
By: Laura
Chose Healthy Paws First
Healthy Paws Pet Insurance has been instrumental in my selection of both veterinarian professional and treatment options for several major medical issues for my prized champion\companion English Line Golden Retriever. Not having to ever consider the significant costs of several procedures in the last 3 years has allowed me to focus solely upon her care and recovery. The monthly premium for this insurance is absolutely invisible when compared to the peace of mind afforded by knowing I can secure the best for her. The compassion demonstrated by the Healthy Paws Pet Insurance Foundation each time we have encountered a need for veterinary care is deeply appreciated. The prompt processing of each claim and the simplicity of submitting supporting documentation has been flawless! I am fortunate to have chosen Health Paws before ever trying any other. With Sincere Gratitude Detective Ted Koerner
Insurer: Healthy Paws
By: Ted