154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 02, 2025

Best policy available at best price

Best policy available at best price. Excellent customer service.

Insurer: Nationwide

By: customer

May 02, 2025

Carla was extremely knowledgeable

Carla was extremely knowledgeable. She took her time to answer all my questions and made sure I understood all we talked about

Insurer: Fetch

By: DD

May 02, 2025

Pet insurance

I am very happy to have Pets Best for my pets. They have fast reasonable processing time and fhe reimbursement about was very good. I had remended Pets Best to my friends.

Insurer: Pets Best

Veterinarian: BluePearl Pet Hospital

By: Sitinor

Useful
Verified May 02, 2025

What happened to through payroll

What happened to through payroll It requested my credit card

Insurer: Nationwide

By: JEMcA

May 02, 2025

Horrible experience not just once but twice

MetLife pet insurance is a scam. I first had them in march of 2024 and filed my first claim taking my dog to check for ear infection but got denied because in Feb 2023 when spayed vet checked ears and needed cleaning wasn’t treated for infection in Feb but because had vet checked ears that was considered pre existing issue. I canceled policy however in August I signed back up . In April 2025 I took dog in the have ears checked and no infection just gave wash for ears but guess what it got denied saying pre existing condition dates back to 2024. I will never do business with MetLife and I suggest to anyone find another provider who cares and doesn’t deny for something that wasn’t diagnosed and then to deny a year later saying pre existing. Dogs get things like humans do we get ear infections etc but we don’t get denied by our insurance for something that wasn’t diagnosed a year ago as pre existing. Beware as I spoke to both representative and manager who told me I had to go through this appeal process and have my vet also write something. They are not helpful and manager I spoke to Dianna shouldn’t be a manager. I’m going with another provider who will care about my dog and the fact that I pay my bill monthly. Companies like met life shouldn’t be in pet insurance

Insurer: MetLife

By: Sharon

Useful
Verified May 02, 2025

Easy to understand options and prices

Easy to understand options and prices

Insurer: Nationwide

By: customer

Verified May 02, 2025

Prompt claim service

I'm not to techie, so I sometimes struggle to get my claim information to you. But you are prompt with you replies and keep me informed along the way. Thank you

Insurer: Embrace

By: Kathy Wade

Verified May 02, 2025

Fetch is great!

Fetch has an excellent app and then entire process is super intuitive! Thanks so much. Jackson

Insurer: Fetch

By: Jackson

May 02, 2025

slow start but all is good now

Embrace was a little slow in getting my claim process started, but once we worked out the paperwork, they have been very forthcoming about paying me back for my dogs medical costs. I would sign up with them again based on my experience with them

Insurer: Embrace

By: Scott Silver

Verified May 02, 2025

Sick puppies? Fetch will help ☺️

Having two dogs sick at the same time was very stressful but knowing we had Fetch insurance helped relieve some of that stress. Submitting claims was very fast and easy and they were very prompt with payment. Thank you so much!!

Insurer: Fetch

By: Katherine Rhoades

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