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Best policy available at best price
Best policy available at best price. Excellent customer service.
Insurer: Nationwide
By: customer
Carla was extremely knowledgeable
Carla was extremely knowledgeable. She took her time to answer all my questions and made sure I understood all we talked about
Insurer: Fetch
By: DD
Pet insurance
I am very happy to have Pets Best for my pets. They have fast reasonable processing time and fhe reimbursement about was very good. I had remended Pets Best to my friends.
What happened to through payroll
What happened to through payroll It requested my credit card
Insurer: Nationwide
By: JEMcA
Horrible experience not just once but twice
MetLife pet insurance is a scam. I first had them in march of 2024 and filed my first claim taking my dog to check for ear infection but got denied because in Feb 2023 when spayed vet checked ears and needed cleaning wasn’t treated for infection in Feb but because had vet checked ears that was considered pre existing issue. I canceled policy however in August I signed back up . In April 2025 I took dog in the have ears checked and no infection just gave wash for ears but guess what it got denied saying pre existing condition dates back to 2024. I will never do business with MetLife and I suggest to anyone find another provider who cares and doesn’t deny for something that wasn’t diagnosed and then to deny a year later saying pre existing. Dogs get things like humans do we get ear infections etc but we don’t get denied by our insurance for something that wasn’t diagnosed a year ago as pre existing. Beware as I spoke to both representative and manager who told me I had to go through this appeal process and have my vet also write something. They are not helpful and manager I spoke to Dianna shouldn’t be a manager. I’m going with another provider who will care about my dog and the fact that I pay my bill monthly. Companies like met life shouldn’t be in pet insurance
Insurer: MetLife
By: Sharon
Easy to understand options and prices
Easy to understand options and prices
Insurer: Nationwide
By: customer
Prompt claim service
I'm not to techie, so I sometimes struggle to get my claim information to you. But you are prompt with you replies and keep me informed along the way. Thank you
Insurer: Embrace
By: Kathy Wade
Fetch is great!
Fetch has an excellent app and then entire process is super intuitive! Thanks so much. Jackson
Insurer: Fetch
By: Jackson
slow start but all is good now
Embrace was a little slow in getting my claim process started, but once we worked out the paperwork, they have been very forthcoming about paying me back for my dogs medical costs. I would sign up with them again based on my experience with them
Insurer: Embrace
By: Scott Silver
Sick puppies? Fetch will help ☺️
Having two dogs sick at the same time was very stressful but knowing we had Fetch insurance helped relieve some of that stress. Submitting claims was very fast and easy and they were very prompt with payment. Thank you so much!!
Insurer: Fetch
By: Katherine Rhoades