217,980+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,980 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,128 reviews

4.9
Fetch

5,461 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,906 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified September 22, 2025

When I call

When I call, I get to speak with a CSR professional. I don’t have to deal with an AI generated or automated menu. There’s never a long hold time and the people listen and care.

Insurer: Prudent Pet

By: oursunshinelive.com

September 22, 2025

Company charged me after the policy had…

Company charged me after the policy had expired. Feb 2024 they did not take the payment from my credit yet in my Sonnet account online it showed I did pay it. I called them 3 different times in the 12 months of the policy and they ensured me I was up to date. They renewed my policy on Sept 1st 2025 took this first payment out and three days later emailed me saying I had missed May's payment. I called and they acknowledge that I had paid that month and that my account was in good standing along with my online account showing I had made all payments . Then on Sept 17-2025 they charged me for Febuary's leaving me unable to pay other bills. After hours of conversations they refuse to compensate me for my due diligence in maintaining my account. I am in the process of finding new house Ins. and will have to cancel my credit card to ensure they don't have another claricial issue and withdrawal fund from my credit card, therefore spending more time updating payment methods with the numbers other companies that I use my credit card with, after I cancel my policy with them.

Insurer: Sonnet

By: John

September 22, 2025

I am very satisfied with Embrace customer service....

I am very satisfied with Embrace customer service over the phone or user friendly online service. Thank you.

Insurer: Embrace

By: Iris Santiago

Verified September 22, 2025

Quick turn around

Quick turn around. Easy app to use.

Insurer: Spot

By: Debra

September 22, 2025

I have been very impressed with embrace…

I have been very impressed with embrace thru the years with my pets care and well being, your service if not the best definitely in the top 3 thank you Darryl

Insurer: Embrace

By: darryl walker

Verified September 22, 2025

Easy claim process and helpful workers.

Easy claim process and helpful workers.

Insurer: MetLife

By: customer

September 22, 2025

Always treated faily and efficiently

Always treated fairly and efficiently.

Insurer: Embrace

By: Ron Arpino

September 22, 2025

Medical issues with our cat…

My cat has had some medical issues going on recently. Embrace has been very good about reimbursing us for the expenses. We are very grateful to have this pet insurance.

Insurer: Embrace

By: Janis Ritter

September 22, 2025

The speed of completion of claims.

The speed of completion of claims.

Insurer: Embrace

By: Susan

September 22, 2025

Amanda was a great representative

Amanda was a great representative who answered all my questions . She was very educated in her profession which made me feel confident choosing this insurance.im hoping everything turns out well . Thank you

Insurer: Fetch Canada

By: Shere NJay

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