Pacific Veterinary Emergency and Specialty Hospital

These folks are great! The receptionist on the phone was the first person of many hospitals I talked with that was kind and actually made sense! The price of 169 for an emergency meeting was good. They offered a lot of helpful advice. The doctor was kind and considerate and then nurse aid was too! Highly recommended!!

posted: 07/26/2023

My dog had punctured his leg on Saturday morning and after spending 4 hours at another vet hospital, I walked out and went directly over to Pacific Vet. They were so kind and treated my dog within 45 minutes. The employees were considerate and lovely. Dr Rose was fantastic. I will most certainly go back.

posted: 05/15/2023

Terrible experience! We took our French Bulldog there as an emergency. He had been vomiting for two days and not eating. We were told we needed to remain outside in the car and someone will come in and check us in. The technician came to our car and told us that he looked a little dehydrated and would be one hour or sooner before we could see a doctor. We decided to wait in the car. It was a warm day and our dog continued to vomit. One hour went by, two hours, we finally called and was informed that it could be possibly another hour. My husband was extremely upset, we saw many dogs come and go. We told the receptionist that our dog was getting worse. It was an emergency! Finally after 3 hours we were able to see a doctor. I find it extremely contradictory that the sign by the hospital says "Compassionate Care" Is it really? When your animal is left outside in the parking lot vomiting for 3 hours? They lied to us about the wait time and did the same thing to this poor lady we were talking to, her dog was also very sick and had to wait 3 hours.

posted: 05/30/2023

We brought our senior dog here because he had blood in his urine. Staff told us it would be 2-3 hours to be seen. We elected to wait as it was a holiday weekend. They lock the clinic door and make you wait in the parking lot. After 5 hours and multiple inquiries someone finally told us that we would have to wait additional time due to more serious cases that had come in. So so frustrating. We went to Veterinary Emergency Group in San Ramon and were treated the complete opposite. Go there!

posted: 05/27/2023

The staff at Pac Vet is amazing. We fully believe that the staff here is the only reason our sweet Lab is still alive. Our 5 year old Lab, Jake has an intestinal blockage surgery at our primary care vet(Not Lafayette Vet or Pac Vet) We brought him home and he was only home for a few hours before we noticed he wasn't doing well again. We took him back to our primary care vet and they did some tests that determined that his intestine surgery had separated and he needed another emergency surgery. Because the surgery site was leaking internally he was getting septic. They said his best chance for survival was to take him to a board certified vet surgeon and they recommended Pac Vet. They also said his chances of survival were about 50/50. We loaded him up and rushed him to Pac Vet. Dr. Nohava took him in and confirmed that he wasn't doing well. Dr. Luckring was called in and performed his surgery late at night. After surgery they confirmed that his intestine hadn't healed well and had in fact split open. Jake wasn't even close to out of the woods. He had to recover from surgery, fight off the infection the leaking surgery site had created and we had to cross our fingers that the intestine stayed intact and healed after the second surgery. He needed to eat to take in protein which would help him heal and getting such a sick dog to heal isn't easy. Dr. Nohava stayed by Jake's crate the entire night after his surgery monitoring him. Throughout Jake's stay they gave us constant updates. When he first stood up which was a huge milestone his Dr. during the day shift called me and as soon as I answered she immediately yelled into the phone "Jake is up walking on his own" I could tell by the sheer excitement in her voice we had reached an important milestone and that she wasn't just his Dr, but she truly cared about Jake and his recovery. The staff left Jake 's crate open for the beginning of his stay because he needed constant care, they let him roam and be near him once he was improving, they sent me photos of him and his progress and even let me visit him in the parking lot in the middle of Covid. They treated Jake's issues aggressively and pulled out all stops to get him home to us. I know in my heart that the love and medical care the gave Jake is the reason he's still with us. We couldn't have asked for a better team to have cared for Jake. I cannot thank Dr. Luckring, Dr. Nohava, Dr. Sia and their team of nurses enough. This emergency staff is seriously the dream team! See Jake below, happy, healthy and in his natural habitat after the team at Pac Vet saved his life!

posted: 07/08/2021