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Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Simple and easy
Just been really great and easy to work with.
Insurer: MetLife
By: KONRAD RICHTER
Not good for kitten vaccines
MetLife with preventative care only covers like 1 or 2 vaccines for a brand new kitten when in reality, the kitten needs numerous vaccines and boosters. This is ridiculous.
Insurer: MetLife
By: HEATHER EISMAN
Josh was knowledgeable about the pet…
Josh was knowledgeable about the pet plans, and efficient in securing a new plan for our new dog.
Insurer: Fetch
By: Alysha Nichols-Sparkman
It is always a pleasure to do business…
It is always a pleasure to do business with Metlifr p rd t insurance
Insurer: MetLife
By: Anne Gagnon
Assistants are informed
Assistants are informed, polite and efficient. I would definitely recommend and do to my friends with pets.
Insurer: MetLife
By: Molly McDonald
The person who assisted me did a…
The person who assisted me did a wonderful job.
Insurer: MetLife
By: William Bolza
Reimbursement takes a long time.
I love having 100% reimbursement with METLIFE PET, I just am not the biggest fan of how long the process to look over, approve, and reimbursement time takes.
Insurer: MetLife
By: Jaileen Galvan Padilla
Everyone I've talked to has been…
Everyone I've talked to has been friendly and helpful. I love MetLife and I tell all my friends with animal pals about you!
Insurer: MetLife
By: Cindy Aldridge
Easy to work with and Wonderful People!!!!
Every time we have a claim or issue Metlife Pet makes it so easy to do your claims and they are so wonderful to work with. If there are any issues they will notify you in a timely manner and work with you to resolve anything that comes up as quickly and easily as possible. I have never had a problem that they didn't help make right. They are a wonderful company, for multiple lines and we have trusted them for many years now and they have never disappointed us.
Insurer: MetLife
By: John
Met Life setting payment expectations
Met Life paid out the claims as expected after 3 calls to them. Met life had turned down some claims and I needed to call to explain the situation. Needed to speak to a supervisor to resolve my issue. Which she did as she said she would. Very good experience speaking with her. Otherwise a good experience with Met Life. Your payment timeline is a lot longer than 3-5 days. Might say 2-3 weeks. Need to set expectations correctly. That would be best. I would recommend Met Life Pet Insurance.
Insurer: MetLife
By: Mark Anderson