208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Nationwide
By: Joe H
A 250% increase in premium
A 250% increase in premiums without notification. In fact the total premium cost was increased to a level higher than the coverage amount.
Insurer: MetLife
By: Eva Zemberi
Very efficient at reimbursing you.
Very efficient at reimbursing you.
Insurer: Pumpkin
By: Susan Hutchison
Getting the MetLife policy was one the…
Getting the MetLife policy was one the best moves I have ever made. Claims are easy to submit and reimbursement is timely. I'd highly recommend this company for pet insurance
Insurer: MetLife
By: KATHY TUCKER
Friendly costumer service and fast…
Friendly costumer service and fast reimbursement.
Insurer: Pumpkin
By: customer
Amazing Customer Service
Clinton was amazing! He answered all my questions, explained everything so well and even followed up quickly when I called back with questions.
Insurer: Nationwide
By: Rachel Sanders
No reimbursement despite coverage stating there should be
I don’t understand why my claim has been declined. I provided you with everything you needed from the vet for the bundle, physical therapy sessions, including medical notes and itemized receipt receipts for each visit. All the other services I have filed claims for have been approved, but these three claims have been declined. I don’t understand.
Claims processed timely and efficiently
you processed my claims in a timely and efficient manner.
Insurer: Pumpkin
By: James
A life saver and an absolute relief
I've had my dogs insured with Pets Best for 5 years now and I am just so happy with the service. The claim submission process is easy and fair. The one time I had a question about my statement of benefits I was able to speak with a live representative easily and get the issue resolved. My older dog recently had to have surgery and it was such a relief knowing she was insured and that I trusted Pets Best to be fair and transparent (and didn't have to worry about an insurance battle over coverage while dealing with a sick dog). They've truly been wonderful to deal with and I routinely recommend them to people.