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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My experience is always great
My experience is always great, the customer service team is always understanding and explain things in terms the average person can understand.
Insurer: Fetch
By: Elke
Excellent company
Excellent company. It does what it says and the app really works.
Insurer: Spot
By: Mariana Kotscho
Healthy Paws saved my dogs
I have had the Healthy Paws for three of my dogs. One of them, Spike had many health issues at the end of his life, and he was hospitalized a few times. In California, the vet cost is ridiculously high. When Spike was hospitalized, it cost almost $4K per stay - and it was almost 5 years ago. It would have been very difficult for me to provide Spike with necessary medical care without Healthy Paws. Jake had two major surgeries twice in 6 months. Each of them cost almost $10K in total, and Healthy Paws covered most of the cost. Needless to say, I was so grateful. It is just ridiculous how expensive the vet care is in California. Unless you are very wealthy, you won't be able to afford it. I strongly recommend everyone to get the coverage through Healthy Paws.
Spot is easy to use
Spot is easy to use, easy to navigate website. Very affordable and reliable. I can’t do without it. !!!!
Insurer: Spot
By: Elizabeth Dodge
Repetitive information OVER AND OVER
Get a little frustrated we have to keep sending records they have from years ago over and over. They HAVE THEM! Why do we have to keep giving you old information over and over and over again??????
Insurer: Spot
By: Sammie
Very deceptive in its practices when…
Very deceptive in its practices when you sign up
Insurer: Spot
By: Kenneth Lynch
The Rebeccaperson I contacted initially was…
The person I contacted initially was extremely helpful and very knowledgeable about the process and benefits. Her name is Rebecca she followed up on my initial phone inquiry and that was helpful
Insurer: Trupanion
By: Rosemarie S. Dillon
Excellent customer service
Excellent customer service, very understanding
Insurer: Pets Best
By: Bob Cristofono
Clear coverage explanations through…
Clear coverage explanations through claims processing and prompt processing of claims.
Insurer: Pets Best
By: Aria
Website issues and features
- My personal information (email address) did not update. - The website is not very friendly. Building a coverage plan is very complicated, especially when trying to get identical coverage on a 2nd pet to our already covered 1st pet. - The only way I could get a cheaper price ("save money on a 2nd pet") was to go with lesser coverage for the second pet. When I tried to get the same coverage as the first pet the cost for the 2nd pet was more expensive and the 2nd pet is younger and smaller than the first pet (seems counter intuitive). - I couldn't find a way to add more or subtract coverage from one or the other pet once the application for the 2nd pet was accepted. - It took 4 times completing the information and clicking Submit before I received the acknowledgement email (at the old email address) that the 2nd pet application was accepted.
Insurer: Nationwide
By: George B