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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The phone agent was great and the…
The phone agent was great and the process was quite quick.
Insurer: Nationwide
By: JT
I spoke with Franklin and he was very…
I spoke with Franklin and he was very curteous and helpful and explained everything very clearly. Thank you Franklin.
Insurer: Nationwide
By: Judy
Submitting claims is super easy
Submitting claims is super easy, and Embrace processes the claims quickly.
Insurer: Embrace
By: P S
Amanda was very knowledgeable and…
Amanda was very knowledgeable and patient. She was able to answer all of my questions. She was very detailed and never made me feel like I was wasting her time. I had talked to other agents and they made me feel rushed and as if they were annoyed of all the questions I was asking. Amanda put my mind at ease and offered options that would benefit me and my fur baby. It’s people like her that keep customers with companies like these.
Insurer: Fetch
By: Yaritza Barillas
Joshua was helpful and well informed to…
Joshua was helpful and well informed to answer my questions
Insurer: Fetch
By: melanie thornburg
Really good pet insurance
Really good pet insurance, they did covered us as promised and will definitely recommend it to everyone!
Insurer: Embrace
By: Alejandro Osornio
Unexpected coverage drop
My coverage was dropped 40% due to "discontinuing my current plan" that I have had for years. I was told the plan had subscribed to didn't exist anymore and I couldn't be grandfathered in and no other plans existed unless I cancelled and reapplied in which I would be denied coverage due to pre-existing conditions. I did add another dog to my plan before I found this out, and she is on a different plan with 30% more coverage than my dog, who was just dropped by 40% coverage. So another plan does exist, but I'm not eligible for it even though it's still less than the plan I was on for years. I used to recommend Nationwide to all of my animal contacts and through my network of training, rescue, adoption, Veterinary, grooming and shelter clients.
Insurer: Nationwide
By: Summer Foss
Always a great experience!
Always a great experience! Claim was completed quickly and as always had fantastic service
Insurer: Spot
By: Heather Jayne
GOOD & BAD
Excellent customer service and reimbursement for claims/timeliness. I think supplements and prescription medications should be paid at the same reimbursement rate because my vet has asked me to include certain supplements in my cats diet because of his kidney disease. However when your pet gets older you're in trouble because the premiums are so high and you're stuck because you can't go anywhere else.
Insurer: Embrace
By: Margaret Willis
Have talked to Customer Service twice…
Have talked to Customer Service twice as a new customer. Always polite and helpful with questions. Thank you.
Insurer: Prudent Pet
By: mjwaldjuno.com