154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Excellent process
Excellent process! Very simple and quick. The gentleman who helped me was very friendly and helpful.
Insurer: Embrace
By: Bruce Milano
I asked to have grants name changed to…
I asked to have grants name changed to haze so pls do it as I asked. I don't want the eobs denied because of name change...ty
Insurer: Trupanion
By: Cheryl
Claims get approved so fast and the app…
Claims get approved so fast and the app is so easy to use. Im very happy with this company!
Insurer: Spot
By: Natalia K
I really like the lady that had helped…
I really like the lady that had helped me she had really helped me along in making the decision in which way to go for insurance for Snacks. Even though I had explained things to me like I'm a 2 yr. Old
Insurer: Prudent Pet
By: Frances Foster
Communication made my experience great
Communication made my experience great. Friendly and understanding. Prompt pay reimbursement.
Insurer: Embrace
By: LORI FEISTNER
Great Pet Insurance Company
So far this has been the best Pet Plan I have ever used. The claims are processed very fast. Love it.
Insurer: Spot
By: Wongno51
Heartless Company
Nothing they did was illegal. Just heartless. This is a company that only cares about making money. I was with them for 17 years. They have changed ownership and names a few times. The coverage went down and the rates kept going up. Once you decide on a pet insurance company, you're pretty well stuck as your pets age and have conditions. Know that going in. Fetch instituted deductibles PER CONDITION in recent years. That makes it nearly impossible to ever collect. An older pet, like an older human will have multiple conditions. I stayed with them because no other company would take my kitties as they aged or they were prohibitively priced. In early April, it was clear that my remaining 18 year old kitty was nearing the end. I wasn't going to go to extraordinary means to keep her alive. She had a chronic, terminal condition. I called and cancelled my policy before it renewed at the end of the month. I had a long talk with the cancellation guy, explaining clearly why I was cancelling. One would think he would pass this information along somehow. Instead, I immediately started getting automatic emails asking me to renew, as if I was just switching companies! Seriously? That was heartless enough. But, I had to put her down on 4/22, and I'd already asked if euthanasia was covered. It was in her case, as it was a continuation of a documented condition. I filed immediately, and they've paid a tiny fraction of what I've paid out to them. All legal. That's the insurance business. But, guess what? I'm still getting solicitation emails, not just one, begging me to renew! The cat is gone! If you had any heart, any communication within your company, Fetch, you'd have sent me condolences and left me alone. Instead, they send automatic, standardized, impersonal, and heartless emails that even use my cat's name! Stay far away from this company. They won't be there for you. Oh, and if you're a day late beyond their timing for filing a claim, they won't reconsider. They just won't process it. In particularly busy times in my life, I've been a little late. It didn't happen often, but no matter how long you're with them, there are no exceptions. They won't reconsider. I think venture capital and AI run this company. As long as your pet is young and healthy, you'll get low rates. But even if you stick with them, they will find ways to increase your rates and lower your coverage. No loyalty. Just know that going in.
Insurer: Fetch
By: storydrum
Amazing experience and the claim process is definitely awesome
Amazing experience and the claim process is
Insurer: Spot
By: trung tu
Service
Service, claims and pricing are great. I recommend for any pet owner.
Insurer: Spot
By: Julie Manchester