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Overall have been very responsive nice and helpful
Overall have been very responsive nice and helpful
Our Bernese Mountain Dog Venus had two surgeries within a month, for unrelated problems. First, she tore a ligament in her back leg and began limping, and soon after, she developed an ear hematoma. Trupanion covered both incidents fully based on our policy, and paid both claims within two business days. We will have to do physical therapy with Venus at home for another eight weeks, but she is doing very well and we are grateful to have Trupanion's coverage to cover most of the cost. We will maintain her Trupanion coverage as long as she is with us (hopefully a long time), and I tell everyone who asks about owning a Bernese Mountain Dog that the very first thing they should do after they bring their new companion home is to call Trupanion and sign up for a policy. From our experience, it is essential.
Nothing I submit is covered and I will probably try to cancel for the 3rd time. My deductible is so high now I'll be paying for everything myself anyway so what do I need your coverage for