210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to contact
Easy to contact, online claim and supporting document submission is very easy
Insurer: MetLife
By: customer
great Insurance choices! And they pay their claims!
great Insurance choices! And they pay their claims!
Insurer: MetLife
By: P D
Simple
The claim process is simple each and every time. I’ve only had one mishap where the automated system didn’t read the full date on one of my invoices so the claim was denied. I called up and within minutes had a live person on the line who escalated the problem and flagged my claim for live review. That being said; for an automated process; I’m not the happiest with having to wait 10 business days for an approval/denial with every stinkin claim.
Insurer: MetLife
By: Sylveria Sanchez
Claim submission is very user friendly…
Claim submission is very user friendly from the app. Updates are easy to follow and the time to process claims is fast. Never had and issue with Metlife. They work very good.
Insurer: MetLife
By: customer
DO NOT GO WITH SPOT PET INSURANCE
Please - save your time and money and do not go with Spot Pet Insurance. I thought I had done my due diligence, and was so disappointed after paying for several months and submitted my first claim. I had to find out through the App that it was denied - they never sent me a letter explaining why they denied my claim. They will do whatever they can to deny your claim. There was a typo in one of my dog's veterinarian notes from one year prior to the accident, so they relied upon that to deny her claim when she injured her leg one year later. So disappointing, so disengenous. Find yourself an insurer who will do whatever they can to assist their policy holders - not scam them.
Insurer: Spot
By: Marissa Brakes
Submitting a claim
Getting the help I needed to submit my claim. I was unable to download the required documents, so I scanned them to my computer and then attached them to an email to submit my claim. My claim was reviewed and processed in record time. I think it was about 5 days, and payment was deposited into my account.
Insurer: MetLife
By: L.
Very quick turnaround on reimbursement
Very quick turnaround on reimbursement
Insurer: MetLife
By: Brenda Doster
Impressed!
Fabrice was extremely helpful in transferring my MIL dog to our policy, due to illness. He dealt with our request with compassion and kindness. Top tip - add a second named person to your policy, in case you are unable to deal with matters. Thank you Fabrice!!
Insurer: Fetch Canada
By: Amanda