210,193+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

210,193 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,757 reviews

4.9
Healthy Paws

11,028 reviews

4.9
Fetch

5,327 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,891 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 08, 2025

Claims process is simply

Claims process is simpe; payment is quick and explanation of benefits clear. No complaints

Insurer: MetLife

By: Finfan

Verified August 08, 2025

Great response time

I truly appreciate the support provided through MetLife Pet. Their team consistently communicates updates, needs, and suggestions in a timely and helpful manner. One area where the experience could be enhanced is within the app communication process. For example, after submitting a refund request for monthly flea and tick medication, I was prompted to provide a SOAP note. This requirement wasn’t clearly communicated upfront, which led to some confusion. Providing clearer guidance earlier in the process—such as listing required documentation before submission—would make the experience even smoother.

Insurer: MetLife

By: customer

Verified August 08, 2025

Excellent service with my Yorkipoo’s…

Excellent service with my Yorkipoo’s claim! Thank you ❤️

Insurer: MetLife

By: Kimberly Dilaire

August 08, 2025

I love Embrace

I love, love, love this company. My new little pup required extensive and expensive care and Embrace paid all my claims minus the deductible without question and promptly! I have talked about this company to my vet, and she is blown away about all the coverage. I used Embrace for my old nearly 19-year-old pup right up to her end of life and they even fully paid for her cremation and sent lovely notes of sympathy! With Embrace I know I can give my new pup all care and treatment she may need without worrying if I can afford it.

Insurer: Embrace

By: Barbara Sills

Verified August 08, 2025

easy to do turn in receipts

easy to do turn in receipts, next day received notice it was paid

Insurer: MetLife

By: Gary

Verified August 08, 2025

Amazing customer service

Cassandra was amazing and made the experience as seamless as possible.

Insurer: Nationwide

By: Tracey Fletcher

Verified August 08, 2025

Quick response to my claim.

Quick response to my claim.

Insurer: Fetch

By: Nancy

Verified August 08, 2025

My experience with Pumpkin has been…

My experience with Pumpkin has been great! Every time I call i get superior customer service! When I submit a claim its processed within 24 hours. I'm glad I chose Pumpkin for my fur baby!

Insurer: Pumpkin

By: Rena

Verified August 08, 2025

Great website

Great website, easy to navigate and add pet to policy.

Insurer: Nationwide

By: customer

August 08, 2025

Claim Submission Process

Claim submission process was pretty smooth. Would appreciate sending us the results of your processing the claim and coverage.

Insurer: Embrace

By: Mat Levine

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