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Todd is incredible!
Todd was incredible. Very knowledgeable and made the process so easy. We have multiple pets and he was so patient and kind signing them all up. Looking forward to having our new policy with nationwide. Thanks again, Todd! (:
Insurer: Nationwide
By: Chelsea
Sharla was great such a good help…
Sharla was great such a good help because of her I picked Pumpkin insurance !!!💗🐶
Insurer: Pumpkin
By: customerDonna Pa I. I
Nearly impossible to get them to pay for anything.
Be aware that this does not function like normal insurance. EVERY SINGLE part of their body or ailment requires a separate deductible. Consultations are never covered. I paid for this insurance for 11.5 years with zero claims. When my dog finally got arthritis, I have had $5000 in vet bills this year, but because they break out all the body parts separately, you will have a separate $1000 deductible for each body part. They will also make tons of reasons not to cover conditions. For instance, if you don't get your dog's teeth cleaned every year, they won't cover anything in the mouth. Trupanion is a scam. Put your money in a bank account for when something happens. You will be better prepared to handle their medical expenses. If they don't need it, you have an extra investment account.
Insurer: Trupanion
By: Molly And Aric
Very helpful professionals.
Very helpful professionals.
Insurer: Trupanion
By: Kristin
The Best Pet Insurance Company
Pet’s Best Insurance is absolutely top notch from customer service to payments when submitted. Thank you Pets Best!!!
Prices are descent and it wasn’t hardprice
Prices are descent and it wasn’t hard, let’s see a vet and see how it works now:/
Insurer: Nationwide
By: Venus
I have a problem
I have a problem. I can't log in to my account. And I still haven't received the card in my mail.
Insurer: Nationwide
By: customer
Filing Claims With Them is Like Herding Cats
Pets Best wants certain documentation in a certain way. Failure to provide it EXACTLY as the want it causes claim rejection. Yet their rejection comes without specific comments on how to correct whatever error they came up with. You get a list of possible things. Around and around it goes, weeks and weeks pass, email after email after email. Phone calls don't even resolve it. Finally, if you're lucky, you correctly guess what they want and eventually they process your claim. They eventually honor their contract but by then you've spent all your emotional capital. It's almost like a corporate strategy, but I'm sure no honest business would do such a thing.
Thankful
Very smooth process to file a claim and receive reimbursement in a timely fashion. I am so grateful Pets Best accommodated and supported us during such a stressful time with my cat's surgery.
Excellent customer service
Excellent customer service. Very caring and compassionate asking about my little girl. Claim processing easy to navigate and claims were paid quickly.
Insurer: Embrace
By: Patrice Kreitler