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Smooth claim process
We have used PetsBest for my dog for almost 7 years. The claim process is very easy and explanations on the claim is clear as well. Definitely recommend the service.
Insurer: Pets Best
By: Teresa
Fast response
My claim was processed quickly and I received a check that next week.
Hassle free and worth every penny!
My first experience with pet insurance and I could not be happier!
Wouldn't have a pet without insuring it with Embrace
I have had wonderful experiences with them and have had them for over 10 years. I have never had an issue with any claims and submitting a claim is super easy. I have it set up so the refund goes directly into my checking and is there within days of submitting my claim. I tell everyone about Embrace. We were out to dinner with friends and I told the waitress who just got a new puppy to get Embrace. There will always be emergencies with pets. It's wonderful knowing Embrace has our backs.
Great premium rates
I'm satisfied with premium and customer service.
Insurer: Prudent Pet
By: Debbie Henderson
Once again, Trupanion dismisses legitimate claims without even looking at them
Once again, Trupanion has rejected a legitimate claim within minutes of me submitting it. They never just pay a legitimate claim. They make you jump through hoops. They wear you down with denials. It feels like they want you to just give up. I submitted my claim with an itemized invoice provided by my vet, along with complete chart notes. Within minutes I received a denial stating that I needed to submit a claim form with an itemized invoice. They clearly did not even look at my submission. I called the supervisor that reached out to me last time I left an unfavorable (truthful) review, and left a message. It has been 4 days now since I left a message (6 days since the denial), and no one has gotten back to me. The last time they denied a claim and I left a review, the same supervisor did end up getting me the money I was owed, but it takes an act of Congress to get claims paid. I am a cancer patient, recently had a heart attack, and it is not only unprofessional to treat people the way Trupanion does, it is morally reprehensible. People have better things to do than to pay years of premiums, and then have to chase down the insurance company to get them to pay legitimate claims.
Insurer: Trupanion
By: Susan
Love Embrace
Claim submission is super easy and payments are quick Great coverage I've had Embrace for 10+ years for our kitties and it was a life saver
Insurer: Embrace
By: Claudia Ionescu
I just got signed up
I just got signed up. So I do not know if it should get 5 stars yet. But everyone was nice so far. We love our pup so much that I really hope you are going to be 5 stars! I will be happy to say you are great when I need the service! 🐕🦺
Insurer: Nationwide
By: Linda B
Don’t waste your money—look at Healthy…
Don’t waste your money—look at Healthy Paws. They have massive premium increases (50% or more in a year). They tell you they cover 90% with a $200 deductible, but they also have a ton of exclusions, including the office visit. How many times have I submitted $650 worth of receipts, and each time they reimburse around $130? I pay $210 a month vs. $53 with Healthy Paws. **** To your response: At this point, there’s not much to discuss. Your monthly premium is significantly higher—$210 compared to $53 with Healthy Paws—and you only cover 20% of the bill. There are reasons and results and no one cares about the reasons.
Insurer: Trupanion
By: NICK
Rebeca
Rebeca, your marketing agent made my experience pain free. She was extremely knowledgeable and very responsive to any questions I asked. She was a joy to talk with and not pushy at all. I spoke with her on two consecutive days and not once did she try to to talk me into buying the policy. She just explained why I needed theirs and what it included that others didn’t.
Insurer: Prudent Pet
By: Sherie