154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Zero out of 5
After submitting the full records 3x the claim was denied and no part of the visit was accepted towards our deductible. The reason states unable to obtain records. When I reached out to let them know they were sent three times they want lab work and records for the past 2 years. Our dog was rescued 6 months ago and this visit was for bronchitis, the records submitted were the detailed records of the days visit including the x-ray report, his physical exam, and medication prescribed
Insurer: Spot
By: amy baggot
Essential if you are a pet parent
Since I become a pet parent, completely unprepared for the commitment that implies, I signed up on Fetch to insurance my furry baby and is being the best decision I had. All my claims are being approved, of course with the correct information and files provided. The app is easy to use and understand. I'm so grateful for all the support we've received in the well-being of my furry baby
Insurer: Fetch
By: Adriana
First Claim
The Rep at Prudent Pet was highly informed and technically savvy. She had great patience and spent quality time explaining how I, as a newly insured dog owner, could login and file the first claim. The Rep also assisted me in changing email and telephone contact information for my account to make the Login easier for me. My Bernedoodle and I feel fully supported!!
Insurer: Prudent Pet
By: shd
Bobbie was great
Bobbie was great, listened to my needs and we got the perfect plan for my dog. Better benefits and price than others I researched
Insurer: Prudent Pet
By: Marlowe's mom
Will nickel and dime you against the deductible.
If my vet prescribes it, they should cover it. One of the medications my vet prescribed had significant neurological side effects. We discontinued it immediately. The vet sold us a different medication, that is apparently not recommended by the FDA but allowed him to recover. So the choice was continue with the FDA approved meds making my dog very sick, or give nothing and hope for a miracle, or give something that actually works but is not FDA approved. My dog also would not eat anything. We tried everything. The vet sold us a few cans of a prescription diet so we could get him eat until he felt better. Disallowed... of course. I'm curious what vet on the Embrace staff made the decision to disallow a portion of my claim, or was it just some person in a cubicle with no medical knowledge. Do I trust Embrace, not entirely. We will very likely change insurance for our next dog.
Insurer: Embrace
By: Rebecca Barocas
We will come back to write an honest…
We will come back to write an honest and detailed summary of my experience a little later.TY
Insurer: Nationwide
By: Ron
Easy to file claims.
Easy to file claims. When you call the customer service number you can easily and quickly talk to someone.
Insurer: Prudent Pet
By: Mel
Andreea
Andreea, was great and answered all my claim questions. She went above and beyond. Thanks for all your help
Insurer: Prudent Pet
By: Debrah Forbush
Creating an account
Creating an account. I had trouble creating an account so I called and spoke with Jordan. She was able to resolve the issue quickly and my account was set up. She was very friendly, professional and efficient. I appreciate that!
Insurer: Embrace
By: customer
So far, so good
The process of getting set up with pet insurance has been very smooth, and has felt transparent and easy to understand. The customer service people have been very careful about listening to my questions and concerns and making sure that I get thoughtful and thorough answers. I am grateful that they're willing to do a medical history review before we try to file our first claim, so we understand what kinds of things we do have coverage for, and what kinds of things we would have exclusions for based on our pets medical history. I felt like the medical history reviews were very fair, not at all as if the company was trying to find ways to avoid covering things. And for one pet who had a medical concern that was still in progress, when the medical review was being conducted, a permanent exclusion was added to the policy. But the person who wrote the medical history made sure to tell me in the email that if our vet discovers the cause of the issue, and if the issue resolved completely, the exclusion can potentially be narrowed to a more specific exclusion, or changed into a temporary exclusion that falls off of the policy if the pet has 12 months without that problem. I appreciate that kind of communication and flexibility. It remains to be seen how satisfied I will be with the claims process since I have not yet needed to use my pet insurance. I am optimistic based on the great communication I have had with customer service up to this point. We will see if they are as nice to me when they need to pay me, as they have been when I was setting up to pay them.
Insurer: Embrace
By: Ms. Mears