154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 28, 2025

The claim process was pretty simple

The claim process was pretty simple. I haven't received the reimbursement check yet, but am happy with the amount that I will be getting back. Update: I received my reimbursement check and am happy with the amounts/ services that were covered. Preventative services were reimbursed and my pet is covered for more serious issues too.

Insurer: Spot

By: Laura

May 28, 2025

I’m done ……

When my pet insurance policy was up for renewal, I contacted NW and they told me that I needed to get a new policy. They told me they would have to close my existing policy before they could renew. Now I have no insurance. They sent out a questionnaire asking about my pet and what veterinarian office I was using. They contacted the office to get my dog medical records. Apparently after NW reviewed his records they found that his liver ALT was slightly elevated. NW considered this as precondition. I was told by my vet that this is not unusually in dogs and there is no precondition with him or do we need to treat him. I spent more money to have a complete liver panel done to only find out that everything else was in range. I went back to NW with this information and they came back with he needs to be treated. This was the end for me. Is NW a vet professional or an insurance company? I think my vet knows what they are talking about. I have had NW 10+years and I always highly recommend them to friends with pets. No more. Nationwide was definitely not on my side.

Insurer: Nationwide

By: Karen Romilly

Verified May 28, 2025

Just new to it

Just new to it, how am i gonna give it a review? I guess the online enrollment is clear and easy to understand, price it little higher compared apples to apples. I haven't used it and hoping not to use it but just for little wellness stuff.

Insurer: Nationwide

By: Anthony Amante

Verified May 28, 2025

Great Pet Insurance

I am trying out this insurance for the first time. I have a older dog that needed insurance. It was important to find an unlimited policy just in case something went wrong. This plan seems better than anything else I looked at. I also liked seeing so many positive reviews.

Insurer: Prudent Pet

By: Dale Moyers

Verified May 28, 2025

Helpful and informative.

Helpful and informative

Insurer: Nationwide

By: John

May 28, 2025

Mrs

MetLife clans process and customer service was excellent. Paid out timely thru direct deposit. Much better than Nationwide Pet Insurance. Love my AT&T options for care.

Insurer: MetLife

Veterinarian: West Cobb Veterinary Clinic

By: Mary

Useful
Verified May 28, 2025

he was very courtesy on phone and…

he was very courtesy on phone and helpful

Insurer: Nationwide

By: customer

Verified May 28, 2025

I Strongly Advise Against Spot Pet Insurance

Unfortunately, my experience with Spot Insurance was deeply disappointing. After insuring my cats, Gwendolyn and Wessley, and submitting multiple claims for each, all were denied with explanations that felt dismissive and inconsistent. Despite my appeal and supporting documentation, their resolution process felt more like a formality than a genuine review. Customer service was polite but ultimately unhelpful, and the outcome left me with little trust in the company's integrity. I’ve since canceled my policy and will not be insuring any of my pets with Spot again. I strongly recommend looking elsewhere for pet insurance that’s fair, transparent, and dependable.

Insurer: Spot

By: Kim

Useful
Verified May 28, 2025

Pets best is the BEST

Pets best is, without a doubt, the best pet insurance on the market. Easy claims, fast reimbursement, such an incredible experience for my big guy! I have recommended my vet to recommend them to their customers!

Insurer: Pets Best

Veterinarian: SODO Veterinary Hospital

By: Benjamin

Useful
May 28, 2025

Worst pet insurance out there

Horrible. Use any other pet insurance. I bought trupanion starting in 2011 for my 6 month old puppy. In the last 14 years Trupanion had covered NONE of her medical expenses. This includes knee surgery, when she was stabbed by a human 7 times, nor dental disease (just to name a few). This year my monthly premium jumped from $75/month to $120/month with no notice nor contact telling me this change would occur. Go with any other pet insurance. Trupanion is absolutely horrible!

Insurer: Trupanion

By: Kendra Mcintire

Compare top pet insurance providers plans.