208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very fast reimbursement
Very fast reimbursement! Great coverage and reasonable premiums.
Insurer: Pumpkin
By: Greg
Outrageous raise in rates
They raised my rates by something like $75 after being with them for only two years. I was already paying 180 something a month and I'm already using a high deductible with a low percent return (70%) to keep the costs down. Yes I've had claims, but nobody raises anybody's insurance by that much. I've never even had my car insurance go up by more than about $30 and this is simply pet insurance. They're not paying out thousands and thousands of dollars for every incident like a car insurance company and yet they have rates equivalent to car insurance which is insane. They are just like any other insurance company -- out to rip you off. They did a terrible job with our medical history so that something idiotic like "occasionally eats a dead animal" is somehow a pre-existing condition even though I explained to them it only happened once when she was an infant. That's the most ridiculous pre-existing condition I've ever heard of. And then after they had made a full assessment of pre-existing conditions from her medical records, her first claim was denied because they went back AGAIN and searched even harder to find a reason to deny it. All of a sudden now her arthritis isn't covered even though she didn't develop it until after I started working with these morons. They are cheats and they are liars and they have terrible customer service.
Insurer: Embrace
By: Rachel
Embrace Claim Process Easy and Straightforward
The website is straightforward to navigate. Uploads are simple. They let you know fairly quickly if you need to send more information and contact your veterinarian. You do need to be proactive in checking on your claim and be ready to ask questions. They have successfully processed one of my claims and it went smoothly.
Insurer: Embrace
By: Jeanette Fuller
Worst insurance ever
Worst insurance ever. I have spent over $5k over the last few years. I finally used it and they denied everything. It is absolutely not worth even wasting your time reading into any other reviews. Move onto another company 100%. To trust a company and spend $5k and then not get a single dollar back when we actually use it, is bullshit.
Insurer: Pets Best
By: Bryleigh
today the rep Andrea was very helpful…
today the rep Andrea was very helpful in helping me to find where to start a claim. Also was an amazing listener as had just my fur baby Etchi last week and now I have a new one,
Insurer: Prudent Pet
By: anewstartcomcast.net
I have been with Healthy Paws for 8…
I have been with Healthy Paws for 8 years, first in CA and now WA. I made very claims until the last year where I submitted monthly arthritis shots ($80) and one urgent care visit ($717) and not much before that. My dog turns 13 this month and they raised my policy from $140 a month to $626. This is outrageous and they know you can not switch a 13 year old dog to anyone else but it doesn't matter cuz I am dropping them. What kind of insurance takes your money for 8 years and then drops you? I am sorry to all my friends that I referred you to them because of positive experiences.
Insurer: Healthy Paws
By: Carol Sloyer
Ease of experience
So far, I am quite happy with Embrace. They have made submitting claims less arduous and are relatively straight forward and easy to deal with compared to most insurance companies.
Insurer: Embrace
By: lisa clyne
Rosilyn was very helpful
Rosilyn was very helpful in explaining policies to me. Im excited to work with her further! Thanks!
Insurer: Nationwide
By: Kaitlyn
Great Protection
Everything is so easy, and I feel so comfortable knowing my dogs are protected.
Insurer: Embrace
By: Major Leslie Haines