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Failed on the first claim
I submitted my first claim for my dog's sick visit to a clinic which was denied within a matter of days without any phone call to me due to missing vet exam notes. I made multiple calls and emails to Spot confirming the vet had sent the exam notes and the claim would be reopened. The reps confirmed receipt of the notes. When the claim was not reopened as promised after 6 more days, I called again. This final time I called the rep said they never received anything which was a complete contradiction to the previous calls I had made. I cancelled the policy at that point since it was such a massive hassle on the very first claim. Waste of money on premium payments.
Insurer: Spot
By: Melissa
Cat dental procedure
I needed to have dental work done on my cat, and I was concerned about how much would be covered and what I would be responsible for. I filed my claim. It took longer than I had expected for the claim to be thoroughly reviewed, but PetsBest stayed in touch and kept me updated throughout the process. In the end, my claim qualified for reimbursement and was promptly paid out. I was very happy. I am so thrilled that I have pet insurance and I love Pest Best. I know my cat is in good hands.
Smooth and fair claim
"Our claim went very smooth and all items advertised as being covered were actually covered once the claim was filed."
Fetch Pet made the process fairly easy.
Fetch Pet made the process fairly simple. I submitted my itemized bill and within a couple weeks I had a check in my hand. Thank you so much for your help! Woodward says thanks, too.
Insurer: Fetch
By: William
Very easy to process a claim!!!
Very easy to process a claim!!!
Insurer: Spot
By: Michelle Brown
Clarity
I’ve been using nationwide for years now for other pets
Insurer: Nationwide
By: Sandra Mariani
Had a lovely friendly agent couldnt of…
Had a lovely friendly agent couldnt of asked for a smoother service
Insurer: Nationwide
By: Kaydence
Do NOT use pet best
Deny your claim of thousand dollars and decline to do a pre estimate
Insurer: Pets Best
By: Yao
Very pleased with Pet's Best
I've been very pleased with Pet's Best claim process. When I am done with the vet visit, I take a picture of the bill, a few clicks on the app, less than a minute of my time and it's done. I have heard back within a week of my claims, and the claim is directly paid into my checking account. Easy peasy
DOG INSURANCE
RESPONSIVE ON CLAIMS BUT NO CAP ON ANNUAL PREMIUM INCREASES