208,287+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,287 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,704 reviews

4.9
Healthy Paws

10,965 reviews

4.9
Fetch

5,209 reviews

4.9
Trupanion

58,979 reviews

4.9
Pets Best

14,630 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 29, 2025

Do not recommend

It’s been over a week and still haven’t heard about the account and have no way to login. Awful! Calling tomorrow to cancel

Insurer: Nationwide

By: customer

Verified July 29, 2025

very easy to submit claims

very easy to submit claims. Typically quick turnaround on payment.

Insurer: MetLife

By: Hollie Fick

July 29, 2025

Easy claims submission

Submission of claims for our pet Pomeranian were easy and straightforward. Instructions were easy to follow.

Insurer: Embrace

By: Edward Andrew

Verified July 29, 2025

The plan was explained to me in detail

The plan was explained to me in detail. I asked questions in which the representative answered all them. Very nice and easy to work with

Insurer: Nationwide

By: Nancy Esquivel

July 29, 2025

Quick and efficient fix to payment issue

I was able to quickly update my payment method after the one on file had been compromised. It was immediately charged so there was no lapse in payment for my plan.

Insurer: Embrace

By: Malie Pinard

Verified July 29, 2025

Amazing customer service

The agent representative did a great job at explaining the coverage plan for an exotic pet (Hermann’s tortoise) and am very happy with my coverage! Now I have peace of mind that my pet will be taken care of in case of an emergency!

Insurer: Nationwide

By: Edwin

July 29, 2025

Josh was super helpful

Josh was super helpful and explained everything very clearly and answered my many questions. Good price too for good coverage!

Insurer: Fetch Canada

By: M

July 29, 2025

Very happy, but claim process could be fewer pages.

Embrace has always been a great company to work with. Typically responsive and everyone I have spoken to on phone has been polite and professional. Claims are not difficult to submit, but would be easier if much of the information could be entered on one page, rather than several.

Insurer: Embrace

By: Chad

Verified July 29, 2025

Quick and easy enrollment

Quick and easy enrollment

Insurer: Nationwide

By: Jason Simpson

July 29, 2025

Embrace Insurance is wonderful; IT is Not

My experience with Embrace insurance itself has always been outstanding. My experience with Embrace IT is terrible. For the second time, after almost an hour of going thru the web instead of the portal to try to get into my account, I was finally able to submit my claim. I have called Embrace Customer service. They have successfully changed my password. I have erased all cookies as they advised. Turned off and restarted my device as advised. Still I get an error message— all apparently because 2 months ago I accidentally mistyped one letter in my user ID. If I have to forever pay the price for this I may not be able to continue with Embrace. I wish Embrace would straighten this out!

Insurer: Embrace

By: susan s

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