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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Still waiting
Over a month since my kitten had a long string removed from her intestine. Spoke with customer service a week ago who said everything was in order and that it would be completed within a day. My other kittens claim was completed quickly (we didn't know who ate the string off the toy). 10k credit card bill. Ouch! Do payments delays include interest?
Insurer: Pets Best
By: Barbara
No account number provided
No account number provided
Insurer: ASPCA
By: for your orderkim
Quick process for claims.
Quick process for claims.
Insurer: Spot
By: Daryl Austin
Easy to submit
Easy to submit. Covers what they say it will:)
Insurer: Embrace
By: Denise Dorsa
Easy to begin a claim
Easy to begin a claim. Response was quick. Thank you!
Insurer: Fetch
By: Margaret
They raise their prices all the time
They raise their prices all the time. If you have a French Bulldog, good luck. I now pay $250 a month for his insurance. Increased it $50 dollars a month and they say it’s not because of claims which is BS.
Insurer: Trupanion
By: DP
Exceeded Expectations
The process was simple and the reimbursement was very quick.
Insurer: Spot
By: Lady T
So far disappointed
So far, I’m disappointed. The app is glitchy, the reimbursement process is unclear, and a skin/ear infection was somehow determined without explanation. Starting to regret not going with Trupanion instead. Frustrating experience overall, would not recommend.
Insurer: Pets Best
By: Lauren Thompson
Money Back Fast
I filed my claim and before I knew it, I had a direct deposit of over $300 back in my account. Super easy process and quick turnaround. Thank you spot!
Insurer: Spot
By: Taylor Perry
Spot pet insurance has been great
Spot pet insurance has been great. It’s easy to file a claim and reimbursement is deposited straight into my bank account.
Insurer: Spot
By: Sheri Alaimo