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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Super easy to use the app and file a…
Super easy to use the app and file a claim. I even sent in an estimate from my vet for a surgery and they sent back what they will reimburse me. That is really helpful to know I will ne getting most of it back.
Insurer: Spot
By: Sunhine
Manny was very helpful and honest
Manny was very helpful and honest. Whoever I had talked to in the past made Very good notes which Manny could follow. The whole experience was very nice and easy
Insurer: Nationwide
By: customer
Amanda was outstanding
Amanda was outstanding! Everything I needed was resolved quickly, and I was very satisfied. She was friendly and easy to talk to, and she anticipated my needs. Thank you so much!
Insurer: Fetch
By: Miranda
It was made easy create a plan which…
It was made easy create a plan which would be good for us
Insurer: Nationwide
By: customer
Rebecca spent a lot of time with me and…
Rebecca spent a lot of time with me and explained things very clearly.
Insurer: Prudent Pet
By: LEW
claim related to Wellness check up…
claim related to Wellness check up after adopting pet rejected without any reason and stating insurance policy expired where as i just purchased the policy. i have wellness add on with the policy.
Insurer: Fetch Canada
By: Hana Saleem
Pet Insurance 1st Experience
MetLife was very timely paying all claims. No issues with 1st year puppy treatments and coverage
Insurer: MetLife
By: Keith Gocal
Beware: Bait-and-Switch Pricing That Betrays Loyal Pet Parents
I’ve had Healthy Paws insurance since adopting my girl at age 1. Back then, I was paying around $40/month. Over the years, despite never meeting my deductible and having a perfectly healthy pup, my premiums steadily rose—eventually reaching $93.25. I stayed with them because I believed the rhetoric that early enrollment protected me from age-based price hikes, and I knew it would be difficult to get new coverage as she got older. Yesterday, I received notice that my monthly premium is jumping to $236.81 in just two months. That’s a 254% increase from what I’m paying now—and nearly a 600% increase from when I started. For the exact same dog. With zero claims. I feel blindsided and betrayed. This is not just inflation or rising vet costs—this is a textbook bait-and-switch. Healthy Paws markets itself as different, claiming their premium increases are based on broader trends, not your individual pet’s age. But that’s clearly not true. Only now did I learn there was a class action lawsuit filed over this very issue. I wish I’d known sooner—but the damage is done. After years of faithfully paying premiums just to preserve coverage for my aging pup, I now can’t afford the care she might need because the rug has been pulled out from under me. It’s heartbreaking. Healthy Paws built its brand on compassion and transparency. This is neither. If you’re thinking of signing up, read recent reviews. This story isn’t unique—just buried until it’s too late.
Insurer: Healthy Paws
By: Justin Meli
Great Service
I reached out to customer service via the chat feature and they were very helpful, friendly and informative. Once I completed all the steps I received my reimbursement quickly and easily.
Insurer: MetLife
By: Lindsey
WORST COMPANY IN THE WORLD …
They deny everything and request paperwork 6 or 7 times before they ever accept....THE ABSOLUTE WORST COMPANY I'VE EVER DELT WITH....
Insurer: Embrace
By: Joe Mac