225,096+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,096 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Cancer in young dog
So thankful to have Pets best insurance. I've never imagined my German Shepherd dog. just a little over 2 years old being diagnosed with lymphoma, cancer. The filing is so easy and the reimbursement comes fast. Thank you so much. 🙏
Medication refill
Easy to file claims with regard to ongoing prescription Refills for health issues
Pets Best Pays!
Overall, I have been very satisfied with Pets Best as an insurer of my dogs' health. Last year (2025), Pets Best paid over $25,000 in claims when my dog Penny ingested a dog toy and the stuffing became wound around her intestines. Penny had an initial surgery to have the toy and stuffing removed and then had a second surgery when the internal sutures failed, primarily due to an infection. There were also additional incidental costs, including drugs, imaging, rechecks and consulations, etc. The second surgeon assured me that Penny would not be alive if it hadn't been for my promptly engaging veterinary services. Pets Best allowed me to do that. Penny is a super high maintenance dog: she is always getting ear infections and/or stepping on something she shouldn't and/or getting stomach nausea, etc. Pets Best has supported us through it all. Pest Best did not always have super-fast claims processing. However, in the last year or so, they have been making much faster payments. I do appreciate that. Overall, I recommend Pets Best very highly!
Best Insurance for Pets
Pets Best has been great and very helpful regarding our Claims on our dog. They have told us what was needed and they have paid the Claims in a timely fashion and that has helped us focus on our little baby and help him get better. We would rather not use the insurance and our dog not have gotten sick but we are very thankful for Pets Best and the service we have received during this stressful time. Thank you!
Pets Best Insurance and VEG San Ramon Came Through
My dog got into a bottle of melatonin and was throwing up. After checking online we learned that the the active ingredient called Xylitol is extremely poisonous to dogs. This required immediate emergency hospitalization for nearly 3 days. The dog almost died but has recuperated. Thanks to Pets Best they covered a large portion of the big vet bill. So glad we had this insurance."
Pet insurance claims
Easy and quick. Very responsive and detailed information.
Pets Best is the best
In the very crowded space of pet insurance pets best is fantastic and I highly recommend it fairly priced outstanding reimbursements great customer service and Speedy payments
Great customer service.
I love the fact that when I called my pets best insurance cause I didn't understand the claim, they broke it down for me.Lying by line, very patient and now understood everything.I really do appreciate he went through every claim that I had concerns about or didn't understand and explained it line by line.And now I understand it