215,882+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,882 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This insurance is a nightmare
This insurance is a nightmare. They never payed off their part, always looked for reasons to deny even though I was with them for 2 years since I got my dog as a 7 week old pup. Spent so much energy appealing every decision, involved my vet who wrote letters of explanations. Now I am done. Canceled the subscription and will never go back there again. I do not recommend getting involved with them even though USAA recommends them. Embrace is terrible, the worst!
Insurer: Embrace
By: Dinkleboo
Claim Success!
My first time using the claim system was so easy! I uploaded months of claims and within a week, my funds were deposited. Thank you Pets Best!
fast and effecient
I was on the fence about getting Pet Insurance but I'm so glad I did and I very happy with MetPet. The process to file a claim was fast and easy and the approval process was also relatively quick.
Company have best team.
Employees like Karandeep, it was great experience as he was excellent at his job, was calm and very professional. I’m grateful to be a part of such an incredible company who provides such great service with no doubt. Thank you.
Insurer: Sonnet
By: Shaminder Kaur
The online claim process is simple and…
The online claim process is simple and efficient. The turn around time on claim processing was completed within 24 hours.
Insurer: Embrace
By: Danny Tinsley
I got a discount for 2 dogs
I got a discount for 2 dogs, I got an instant refund (within 48 hrs of submitting my invoice), it costs less and I get more coverage than some other pet insurance that is available.
Insurer: Pumpkin
By: Dawnie
having a problem navigating and…
having a problem navigating and submitting information, finally got out and tried to get back in site, would not load, soooooo tried a different way and finally able to submit my claim. never had this problem before, what is going on?????
Insurer: Embrace
By: customer
Rebecca helped me so much
Rebecca helped me so much! Very patient with repeated questions. Rebecca is a great worker and she was an absolute pleasure to work with! So very thankful for her.❤️
Insurer: Prudent Pet
By: Lisaseahawkgmail.com
Fetch Pet Insurance denied my cat's…
Fetch Pet Insurance denied my cat's emergency claim by calling it “pre-existing” — even though WA law (RCW 48.205) says pre-existing conditions must exist before coverage starts. They buried a “pre-policy exam” rule deep in 36 pages and used it to deny coverage when Jelly Bean needed it most. I’ve escalated this to the WA Insurance Commissioner. Pet parents deserve transparency and fairness. #PetInsurance #WashingtonLaw #ConsumerRights Update: After posting this review, Fetch asked me to call them. For accountability, I prefer to keep all communications in writing. I have already appealed this denial and escalated the matter to the Washington Office of the Insurance Commissioner, as the basis for denial raises compliance concerns under RCW 48.205. I welcome a written response from Fetch’s compliance team.
Insurer: Fetch
By: Andie Bryan
Amanda is A+++
Amanda is the best. Let me type that again just to be sure you didn't miss it. Amanda is the best. For quite a long period of time I was in the field of Customer Service. I started as a phone rep and eventually, over the years worked my way up to Director. I have listened to more recorded calls than I can count, done caller training, automated centers and on and on. Never have I encountered someone as good as Amanda. She knows what to do, does it with efficiency and accuracy and uses compassion and understanding all the while. She knows her product and has a very broad understanding of all things related to it. She should get a nice pay raise, an extra paid day off and lunch with a director. Very, very happy that she is an American, speaks perfect English and is very smart! You have a gem in Amanda!
Insurer: Fetch
By: Gregory Miller