210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Would definitely recommend
Made shopping for pet insurance a breeze. The comparisons were extremely helpful. The customizable options were great too!
Insurer: Prudent Pet
By: diamondsmom
Spot pet insurance for my cats
I actually refund about 40% of preventive care for both my cats which cost over 600$. So far loving Spot Pet Insurance! Submitting claims were easy, processing a bit slow but not too bad! Mike T
Insurer: Spot
By: Michael Truong
Dog insurance made easy
The claims process is easy and the prices are comparable to others. I have had no issues.
Insurer: Spot
By: Gigetta Spear
Fast and easy claim process
Fast and easy claim process
Insurer: Spot
By: Hannay Chan
My question was never answered as to…
My question was never answered as to how do I report visits to Pumpkin for reimbursement. Maybe if someone would contact me with an answer I could give a better rating. If not, I’ll be cancelling with Pumpkin and looking elsewhere for pet insurance. The amount I’m paying in insurance monthly would be better used as savings for when my boys need to visit the vet.
Insurer: Pumpkin
By: Wendy
Paid Only After Pressure – Serious Concerns About Practices
I’ve been an Embrace customer for a couple of years, and my recent experience was eye-opening. When my dog needed urgent spinal surgery, the company initially denied basic diagnostic claims. They pointed to a temporary limp from hard play 18 months ago as a chronic spinal condition. The worst part is they added that condition after providing me a complete medical history that had no orthopedic pre existing conditions. They denied the claims then added the pre existing condition. Only after I escalated to executives, filed complaints with the Georgia Department of Insurance and the NAIC, and involved USAA (who recommended them) did they reverse course and eventually approve over $9,000 in claims. Along the way I documented: • Post-claim underwriting – adding new “pre-existing” items after issuing a clean medical history. • Burden-shifting – language in their policy that tries to make customers prove a negative before coverage is restored. • Misrepresentation of a medical record – statements about when they received my vet’s files don’t match the written evidence. • Overbroad exclusions – attempting to block all future skin conditions based on two benign bumps. Yes, they ultimately paid, but only after weeks of pressure. I’ve submitted formal complaints to regulators so they can evaluate whether these practices meet Georgia’s insurance-standards. Pet owners deserve straight dealing, not shifting explanations after you’ve already paid for care. I will be looking for a new provider for my younger dog.
Insurer: Embrace
By: Ed Dombrowski
Very user friendly and quick response.
Very user friendly and quick response.
Insurer: Spot
By: Monica Maha
Quick, easy, and affordable
The process of using the insurance was quick and easy. Everything is explained and the website for claims is easy to use. Pumpkin fits in our budget and are very pleased with our experiences so far.
Insurer: Pumpkin
By: Jeanna
PetsBest has been great
PetsBest has been great! We have a dog that ended up having some medical issues and without insurance, we would. It have been able to continue caring for her. They consider all claims and reimburse in a timely manner.
Insurer: Pets Best
By: H Doe