209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exceptional customer service
Exceptional customer service; knowledgeable, friendly and very responsive, a rarity these days!Thanks
Insurer: PetPartners
By: Michael
One of the best decisions
My dog has cancer and having pets best was the one of the best decision I took
Insurer: Pets Best
By: Sunil
Quick
Frida had an intermittent limp so I had her examined and x-rayed by my regular vet and, when she couldn't determine the cause, by an orthopedic specialist to whom I was referred. He couldn't elicit any pain response or detect any obvious abnormality at the time, so a watch-and-wait approach was advised. Pets Best was quick to apply the relevant charges to my policy deductible as soon as I emailed them scanned copies of the invoices.
Insurer: Pets Best
By: Janis
SO IMPRESSED
This is the first time I've purchased pet insurance and I'm SO IMPRESSED with Pets Best. Thank you for your easy claims process and your constant communication. I had two claims for wellness visits for our newly rescued pups. Thank you so much for your services! Sincerely, Deborah Smith
Insurer: Pets Best
By: Deborah
Fair judgement
It took awhile, as we were a new claim (and a new Vet, so a took a little longer to process) we had to get the old records, to update our file on our dogs. But, after all was said and done, we received a fair judgement on our claim. I'm very pleased.
Insurer: Pets Best
By: Sybil
Became expensive
I have insured two little dogs with PetsBest since 2009 and unfortunately we had to discontinue our insurance. It has become so very expensive and the increase was really outrageous compared to what PetsBest has paid out over the years.
Insurer: Pets Best
By: Amy
Prompt, professional, polite
Prompt, professional, polite, courteous, animal And owner oriented. Responsive, Fast, covers more than I expected. I have recommended you to several people well at the vetnarian hospital.
Insurer: Pets Best
By: Ron
Easy claims process
Quick & easy claims process.
Insurer: Pets Best
By: Kathern
A quick response
As always, a quick response (although I did get a note telling me about a backlog of claims).
Insurer: Pets Best
By: Winona
PetsBest provides assurance
I appreciate knowing that I can make sure my pet has access to quality health care for unexpected illnesses and accidents, as well as preventative care. Medical treatment can be very expensive and PetsBest provides assurance that we can afford to see our pet receives the best care possible.
Insurer: Pets Best
By: Cindy