209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have held a nationwide pet insurance…
I have held a nationwide pet insurance policy since 2019, all was great until a couple weeks ago. When I had an emergency with my Labrador that unfortunately ended in goodbyes. I had discovered that the policy was canceled due to an expired debit card. I never once received any notification from their billing department via mail, phone or email. We are now stuck paying an insane amount out of pocket. In an attempt to reinsure my remaining pet, I rushed to reapply. To my surprise, Im receiving email and letter notifications with these time sensitive requests. Clearly something has changed on their end. The lack of communication almost seems intentional. If youre thinking about utilizing Nationwide for anything, DONT. I will not trust them with our business, our policies or out pets ever again.
Insurer: Nationwide
By: Ryan Costello
I highly recommend Nationwide Pet Insurance!
I visited the Nationwide Pet Insurance website after a friend referred me. The website was super easy to navigate; insurance packages were clearly outlined so you could see what was covered, costs were readily available and signing up for coverage was a BREEZE!
Insurer: Nationwide
By: Aisha W.
Super easy online claim process.
Super easy online claim process.
Insurer: Embrace
By: Emma Burke
I wish I could give zero stars
I wish I could give zero stars. I have 3 pets and now have all of them with Lemonade. Fetch has been the worst pet insurance company I have ever dealt with. The are expensive and the reimbursement is terrible. It is like have a bad car warranty that doesn't cover anything. The customer service at Fetch is absolutely worthless. If you are looking for a wonderful pet insurance, consider Lemonade Pet Insurance. Lemonade is fantastic.
Insurer: Fetch
By: Amy Molley
Simple to use and straight forward.
Simple to use and straight forward.
Insurer: Embrace
By: AMB
Decade of Being a Highly Satisfied Embrace Customer
Our two Australian Shepherd have been Embraced for the past 10 years and the coverage has more than paid for itself several times over! Aussies are active, athletic and oftentimes acrobatic dogs, and they have had multiple illnesses and injuries fully covered. Now that they are older, we are treating one of them for osteoarthritis and the other for intervertebral disc disease (IVDD) with injections and medications as needed for pain management. We added a Labrador puppy to our family and it was never a question she would be covered by Embrace from the day she came home. Our pets' policies are clear and easy to understand, the website and app are super easy to navigate and our claims have always been paid fairly and promptly! We will continue being an Embrace family for the peace of mind knowing our coverage provides our pets with the the best care possible.
Insurer: Embrace
By: Terri Helus
I feel scammed after a decade of paying into multiple policies
I have been with Embrace for about 11 years now. I currently have 3 cats insured and I had 1 cat who has passed, who was also covered throughout her life. Up until recently, I would rave about Embrace and recommend them to anyone looking for pet insurance. My policy is set to renew in a few weeks and I recieved the new documents for the upcoming year and to my surprise, my premium was doubled, without warning. I spoke to an Embrace representative, and the policy for my oldest cat went up substantially. The representative told me it was due to age (my cat turned 12 this year) and they could "look into ways to reduce the cost" but in doing so, the coverage would be decreased as well. To say I am disappointed is an understatement. My oldest cat had some major health issues in the last few months and we almost maxed out his benefits for the year in a matter of weeks. All of my pets have been insured with Embrace since they were young (all before they were 2 years old). There have been many years that we did not make any claims for the year, beyond their wellness rewards. I insured all of them with the maximum coverage available, knowing it was an investment for their future. Though they didn't need the coverage as much when they were young, I knew as they got older, they would, and I wanted to be prepared to take on any medical issues that came up. Now I feel that they raised the premium for my oldest cat based on the medical issues that came up recently. His medical issues were not pre-existing and up until he got sick recently, we again, hadn't used his insurance beyond his wellness needs. This price increase seems directly linked to his recent illness and I have no choice but to pay their ridiculous increase, so that my boy will have access to the medical help that he needs. Embrace also knows that if I cancel my coverage to look for a different insurance company, all these current illnesses would be considered "pre-existing " and they would not be covered with a new policy. My cat who passed away, who was also insured with Embrace, was 15y when she passed. Not once did Embrace increase her premium due to her age, like they are claiming is the reason for the new increase for my boy. But she also didn't have as many claims in her golden years as her brother is having, which seems very suspicious. My cat has been insured with Embrace since he was 6 months old. I've paid thousands of dollars over the last decade to Embrace, and now that we need the coverage they are doubling what we have to pay just to keep him insured with the same amount of coverage that he has had his entire life. I feel scammed and I know I have no choice but to pay because he needs to be insured. Embrace, please be more clear in your policy that if your pet becomes ill and uses too much of their insurance, you will increase the price to retain the same amount of coverage. That should be known to customers upfront since pre-existing conditions limit the coverage and ability to change providers. I am saddened that Embrace has put me and my pets in this position. I have been paying into this company for over a decade, knowing it would be an investment for when my pets as they got older and medical issues would inevitably start to arise. Now that we are using the insurance more regularly, they are increasing the prices as a punishment for needing it. UPDATE: In response to Embrace's reply: My premium has been DOUBLED. This wasn't a slight inflation price increase based off the factors you listed. This is a 200% premium increase. I pay about $200 a month but now I will have to pay $400 a month for the same amount of coverage.
Insurer: Embrace
By: Nicole
It was very simple and easy
It was very simple and easy. We unfortunately have had to do a handful of claims and everytime the process has been very easy and fast! Very worth getting it!
Insurer: Prudent Pet
By: Ramona’s mom
Unsatisfied Service I keep sending all required medical…
I keep sending all required medical records for Sabrina. However, I continually get emails that you haven’t received them and eventually have my claim denied!
Insurer: ASPCA
By: JOHN