209,470+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,470 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,732 reviews

4.9
Healthy Paws

11,009 reviews

4.9
Fetch

5,276 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 07, 2025

Normally I have no problems with my…

Normally I have no problems with my claims however I was unable to submit the claim through the regular channels and had to send the information email. I have been asked numerous times fir the diagnosis for this claim for Boo and have replied. I have now just resulted the entire thing because now the suit claim process is working which unfortunately is not always the case. I hope my resubmission helps

Insurer: Embrace

By: Susan

September 07, 2025

Speaking with Gary was very pleasant

Speaking with Gary was very pleasant. He answered every question clearly made me comfortable with going ahead with the pet insurance.

Insurer: Embrace

By: Linn Okkelberg

Verified September 07, 2025

Stephanie did a great job of answering…

Stephanie did a great job of answering all of my questions over the course of several phone calls

Insurer: Prudent Pet

By: gofishgmail.com

Verified September 07, 2025

Quick response time from filing to…

Quick response time from filing to closure of claim. Great job 👏🏼

Insurer: Spot

By: La Shawn Pender

Verified September 07, 2025

Quick response and great customer…

Quick response and great customer service

Insurer: ASPCA

By: Yudith Carrasquero

September 07, 2025

Don’t waste your money

I filed a claim for my 17 month old AmStaff. She had a skin infection and bumps all over her body. Not only did it take Pets Best a month to process the simple claim, but they also denied every single covered expense. Their reasoning?! They requested ALL of her medical records. Which is crazy because they HAVE all of her records. This was the first time she’s ever been ill. Don’t recommend them at all!!

Insurer: Pets Best

Veterinarian: East Orange Animal Hospital

By: Angie

Useful
Verified September 07, 2025

They reached out to the Vet for info…

They reached out to the Vet for info and we didn't have to.

Insurer: Pumpkin

By: John

September 07, 2025

I was able to get my questions answered…

I was able to get my questions answered over the phone in minutes

Insurer: Pets Best

By: David Kelsey

September 07, 2025

Great Choice - Pets Best

We are very happy we chose Pets Best to insure our 3 Labrador Retrievers! They have a very easy claim process, quick reimbursement, excellent customer service, and respond immediately to any inquiry.

Insurer: Pets Best

Veterinarian: Towne Line Veterinary Group

By: Edward

Useful
September 07, 2025

Pets Best Review.

Im new to insurance on animals so i was skeptical at first. After purchasing two very expensive miniature dachshunds, i knew i had to get them covered right away. After searching and searching, multiple different recommendations and videos explaining others experiences with different pet insurances, i went online to Pets Best and gave them a call for a run down of all coverage i could have to fit my budget. Within the time frame of holding 2 policies, ive already submitted 2 seperate claims. Choosing a insurance company that could help me with wellness visits and check ups was a huge must! Overall im very pleased and rest better knowing my two boys are covered and in great hands! Pets Best holds a great reputation and has the friendliest customer service team. Thanks Pets Best! Sincerely, Bri, Pumpkin & Sven.

Insurer: Pets Best

Veterinarian: South Shore Animal Hospital

By: Bri

Useful

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