209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Normally I have no problems with my…
Normally I have no problems with my claims however I was unable to submit the claim through the regular channels and had to send the information email. I have been asked numerous times fir the diagnosis for this claim for Boo and have replied. I have now just resulted the entire thing because now the suit claim process is working which unfortunately is not always the case. I hope my resubmission helps
Insurer: Embrace
By: Susan
Speaking with Gary was very pleasant
Speaking with Gary was very pleasant. He answered every question clearly made me comfortable with going ahead with the pet insurance.
Insurer: Embrace
By: Linn Okkelberg
Stephanie did a great job of answering…
Stephanie did a great job of answering all of my questions over the course of several phone calls
Insurer: Prudent Pet
By: gofishgmail.com
Quick response time from filing to…
Quick response time from filing to closure of claim. Great job 👏🏼
Insurer: Spot
By: La Shawn Pender
Quick response and great customer…
Quick response and great customer service
Insurer: ASPCA
By: Yudith Carrasquero
Don’t waste your money
I filed a claim for my 17 month old AmStaff. She had a skin infection and bumps all over her body. Not only did it take Pets Best a month to process the simple claim, but they also denied every single covered expense. Their reasoning?! They requested ALL of her medical records. Which is crazy because they HAVE all of her records. This was the first time she’s ever been ill. Don’t recommend them at all!!
They reached out to the Vet for info…
They reached out to the Vet for info and we didn't have to.
Insurer: Pumpkin
By: John
I was able to get my questions answered…
I was able to get my questions answered over the phone in minutes
Insurer: Pets Best
By: David Kelsey
Great Choice - Pets Best
We are very happy we chose Pets Best to insure our 3 Labrador Retrievers! They have a very easy claim process, quick reimbursement, excellent customer service, and respond immediately to any inquiry.
Pets Best Review.
Im new to insurance on animals so i was skeptical at first. After purchasing two very expensive miniature dachshunds, i knew i had to get them covered right away. After searching and searching, multiple different recommendations and videos explaining others experiences with different pet insurances, i went online to Pets Best and gave them a call for a run down of all coverage i could have to fit my budget. Within the time frame of holding 2 policies, ive already submitted 2 seperate claims. Choosing a insurance company that could help me with wellness visits and check ups was a huge must! Overall im very pleased and rest better knowing my two boys are covered and in great hands! Pets Best holds a great reputation and has the friendliest customer service team. Thanks Pets Best! Sincerely, Bri, Pumpkin & Sven.