154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 24, 2025

Healthy Paws is the best!

I've had Healthy Paws insurance since we adopted our dog, Brownie, when she was just two months old. She's been a healthy dog for the most part, but she already had to have two different surgeries (one to fix her incontinence and one knee surgery). I submitted the claims to Healthy Paws with not a lot of expectations, as the surgeries were expensive and we all know how insurance companies are always trying to not pay. Healthy Paws approved the claims in less than a week with no problem. They even send me emails asking how Brownie was doing after the surgeries!

Insurer: Healthy Paws

By: Sergio Garcia

Verified June 24, 2025

Agent was very professional and…

Agent was very professional and friendly. We also chatted a little bit about my new pet, that made the conversation more helpful and personal.

Insurer: Nationwide

By: customer

Verified June 24, 2025

We have had insurance for 2 years

We have had insurance for 2 years. In the beginning the payments were super quick. Then it was super slow. The last few claims we have submitted have paid faster, but not like in the beginning. That is why I did 4 stars.

Insurer: MetLife

By: Terry Mayfield

Verified June 24, 2025

Great, fast service

I have had Metlife for my dog for the past 5 years and they have always paid my claims very quickly. No hassles!! They have been great.

Insurer: MetLife

By: Lynne Cilenti

June 24, 2025

Expect ALL claims to be denied

A puppy cannot have a preexisting condition. It's a puppy. We literally got our puppy at 8 weeks old and got insurance a month later. It's a healthy little puppy. Moreover, "diarrhea" is not a preexisting condition. It's a "symptom" and it's "caused" from different conditions!! I guess "bleeding" is a preexisting condition too. The good reviews of SPOT must be fake. Sort by one star and do your research there. Every claim you have will be denied.

Insurer: Spot

By: LovingSarasota

Verified June 24, 2025

Figo has been an absolute life saver

Figo has been an absolute life saver. My dog is my life. And I vowed that I would never be put in a situation that I couldn't save my dogs life due to money. Figo made that possible. Figo has made giving my dog the most excellent care possible. They are fast, efficient and most of all. Care. I have been with them going on 4 years. They gave me the ability to give my dog life saving care and not go into financial ruin. I can walk through life knowing Figo will save me/ my dog, need be. I refer them to everyone and always will. Stella and I couldn't be more thankful for Figo. I cannot say enough good things about this company. From coverage, to reimbursement, to freedom of choosing specialists ect. 10000/10.

Insurer: Figo

By: Tavia

June 24, 2025

Easy claim filing

File a claim is so easy and takes no time at all. And the best thing about Embrace Pet Insurance is how fast they process the claims.

Insurer: Embrace

By: Lindy Witz

Verified June 24, 2025

Timely, straightforward, worth every penny

Having used Embrace for three years now, the claim process is simple, quick, and painless. Claim updates are provided very fast (within hours), and payments arrive in a timely manner. The few times that I have requested more information from a human, it was provided immediately.

Insurer: Embrace

By: Joshua Meehan

Verified June 24, 2025

What an incredibly positive experience!

What an incredibly positive experience. Quick turnaround, perfect customer care. I’m so impressed.

Insurer: Trupanion

By: Kathy Catanzaro

Verified June 24, 2025

Prudent has the best coverage for my…

Prudent has the best coverage for my new puppy. (Rusty). I got him the wellness package to make sure he is completely covered. I already submitted a claim for his first wellness exam and got an approval for reimbursement. “Thank you Prudent!” ❤️

Insurer: Prudent Pet

By: ClaudineScr

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