154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 23, 2025

Embrace makes it so easy to file a claim

Embrace makes it so easy to file a claim

Insurer: Embrace

By: AvardWalker

Verified June 23, 2025

Over 20% policy renewal increases are…

Over 20% policy renewal increases are WAY TOO HIGH. Ridiculous. There should be minimal increases each annual policy renewal. Shame on you. I was not allowed to speak to a supervisor. I was not given an explanation for the extremely high increase. I am unemployed and have an expensive dog. Please help!

Insurer: MetLife

By: David Sobel

Verified June 23, 2025

Fantastic turn around time and they…

Fantastic turn around time and they really care about our animals.

Insurer: MetLife

By: Lisa and Ken Finger

Verified June 23, 2025

Customer service is great

Customer service is great, but sometimes claims can take weeks to process.

Insurer: MetLife

By: KAYLEIGH TURGEON

Verified June 23, 2025

The staff are friendly however when…

The staff are friendly however when trying to find out why a claim has still not been done after 10 days, this is unacceptable

Insurer: MetLife

By: KIMBERLY SCHNEIDER

Verified June 23, 2025

I have been using MetLife Pet Insurance…

I have been using MetLife Pet Insurance for years great Customer Service value for your money helps out for sure. Thanks

Insurer: MetLife

By: Ashley Clark

Verified June 23, 2025

Good, but that website!

The website is VERY slow. Almost to the point that it’s unusable.

Insurer: MetLife

By: JS

June 23, 2025

Empathetic

The agent handled my situation empathetic ally and answered all my questions patiently.

Insurer: Fetch Canada

By: Rajalakshmi Vinothkumar

Verified June 23, 2025

I love these guys

I love these guys. We gave up on Trupanion. MetPet has covered all our fur-babies from the moment we adopt until they cross the rainbow bridge. Wouldn't be a pet parent without them. I wish the app hadn't updated, can't use it anymore on my old phone, but whatever.

Insurer: MetLife

By: Tracey

Verified June 23, 2025

Great coverage at a reasonable price

Great coverage at a reasonable price. I have the comfort of knowing I will not turn down veterinary treatments because of the cost. I have peace if mind with this insurance!

Insurer: MetLife

By: Carol Or Kevin Hesterberg

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