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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very easy to work with
Very easy to work with. Goes the extra mile to make sure everything correct
Insurer: Nationwide
By: cmaryustomer
Getting a new policy was easy and a pleasure!
The Nationwide agent was a pleasure to speak with. I was shown respect, politeness and friendliness. He explained everything clearly and answered my questions.
Insurer: Nationwide
By: Karen Iannaccone
Best insurance
Best insurance. Hassle free. Reasonably priced.
Insurer: Spot
By: Talya Sasek
Good company
They don't fool around. Claims are easy to file. Very knowledgeable. Get payments quickly. Customer Service Reps are very personable.
Insurer: Embrace
By: Maggie Morrisey
Excellent Customer Service Experience
After researching pet insurance for our new puppy I elected to purchase a policy from Fetch Pet Insurance. I was crafting the policy on line but had a couple questions I couldn’t find the answer to. I called the assistance number hoping to get those answers and then return to the on line application. I was connected with Amanda at Fetch Pet Insurance. She was personally and professionally helpful to a level uncommon in customer service today. Amanda consulted with me to make the very best choices for my new pet and assisted me in completing the application process addressing all possible concerns and scenarios. Thank you sincerely Amanda…
Insurer: Fetch
By: Dennis Drotar
For starters
For starters, I’ve been with this company since 2020. I’ve actually never had to “use” the insurance, but of course I got it for emergencies. My Chihuahua is 6 years old with very minimal health issues. My coverage went from the 40s, to the 50s, and now it’s at the 70s. I understand the factors that affect rates but what they are charging me now just isn’t justifiable. And the customer service is beyond poor. So I’m absolutely leaving this company and would encourage others to be very careful with them as well. You can definitely get cheaper elsewhere with great coverage and a company that actually cares about the clients that it serves.
Insurer: Fetch
By: Dr. Shay Scott
Too many things considered prexsisting…
Too many things considered prexsisting conditions.
Insurer: Embrace
By: debbie gottardi
Grateful Dog Parent Here!
My dog recently went through not one, but two TPLO surgeries, and I honestly don’t know what I would have done without Healthy Paws. From start to finish, they’ve been amazing. 🐕❤️ The reimbursement process couldn’t be easier... seriously. I just uploaded a photo of the vet receipt through their app, and boom, that was it. No complicated forms, no long wait times, no hassle. The app is super intuitive and user-friendly, which made a stressful time so much easier to manage. Most importantly, I felt like my dog was truly taken care of. Healthy Paws made it possible for me to give her the care she needed without worrying about the cost. That kind of peace of mind is priceless. Highly recommend to any fellow pet parent. This is real insurance that actually works when you need it most!
Prompt and complete responses
Prompt and complete responses
Insurer: Trupanion
By: Carol
Aileen exceptional agent
Aileen exceptionally did great during the phone call. Glad to have an insurance in place before Any accidents in the future. She was easy to work with and answered all my questions professionally.
Insurer: Fetch Canada
By: Riza