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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I cannot even get into my account
I cannot even get into my account. It says I have to register and so I try to register. Then it tells me I’m already registered and to sign in so I sign in. Well none of my passwords are working so I clicked forget password. Then it tells me I’m not registered. It’s a pain.
Insurer: ASPCA
By: Displeased
Trupanion very helpful and timely
Trupanion always processes any claims quickly. Customer service is also very helpful and professional.
Insurer: Trupanion
By: Tull
Overall Good Experience
Overall, I think Spot Pet Insurance does a great job of responding to claim submissions and staying true to their word. I (thankfully) haven't had any emergencies with my dog as of yet, but I think their premium amount and deductible are very reasonable for what I'm getting. And I appreciate how communicative and timely the company is with the claims I've submitted for preventative services.
Insurer: Spot
By: Leila
The best!
Embrace has been with us and our 3 pups for 12 years. I recommend them always to my family and friends. They have taken very great care of us over the years.
Insurer: Embrace
By: Cristell
Denied claim
I submitted a claim in 2024 for my pet’s allergies. I then submitted a claim in 2025 for a visit to the vet for an ear issue. At the same visit, we asked for a new prescription for his allergies. The claim was denied because they state that the ear issues related to his allergies, which is false. I will be dropping the insurance since I’m paying a lot of money every year for claims to be denied.
Insurer: ASPCA
By: Adriann Hill
Helpful Agent
Agent was thorough, explained everything, found the right plan and got me registered.
Insurer: Nationwide
By: Oldrocker
Submitting a claim is a user friendly…
Submitting a claim is a user friendly process.
Insurer: MetLife
By: Vanessa Olaechea Antunez
The application process was fully…
The application process was fully automated, worked very quickly, and even featured a reduction in the monthly payment based on the age/size/health of my new puppy. Looking forward to seeing how it goes moving forward.
Insurer: Nationwide
By: Etta
Daniel was extremely helpful
Daniel was extremely helpful. Great personality, nice to talk to. Very patient with me trying to type in my cc info. Very pleasant experience.
Insurer: Nationwide
By: Kathleen Bergen
Representative was very thorough and…
Representative was very thorough and pleasant. Explain to coverage fully.
Insurer: Trupanion
By: Catherine