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Very bad
My 5 year old staffy was dying of lymphoma, I put in a claim for all the test he needed, it took them a month to stop asking me for the same documents over and over, then my dog died, they denied my claim saying i didnt have that coverage, when I promise you, I did have it
Insurer: Pets Best
By: Kathleen
I choose My Embrace Pet Insurance
My Embrace pet insurance walks you through the process of claim filing. It is so simple. Our payment are always in the bank in approximately 48 hours. I have never regret choosing this company.
Insurer: Embrace
By: Debbie Fretto
Blessing's Knee Surgery
When I initially chose to enroll with Pets Best, I was uncertain about the extent to which the policy would cover a significant claim. However, I was pleasantly surprised by the outcome. My dog, Blessing, required an extensive and costly knee surgery. Despite the high expense, the procedure was necessary, so I decided to put the insurance to the test. To my relief, the claim process was smooth and efficient, and I was reimbursed for nearly the full amount, minus the applicable deductible and co-insurance. I encountered no issues throughout the process and found Pets Best to be reliable and responsive in a time of need.
We’ve had very good experiences with…
We’ve had very good experiences with this insurance
Insurer: MetLife
By: Aaron Naas ORss
Super simple
Very easy way to submit for reimbursement. We only had a check up and I received the funds within a week!
Insurer: Spot
By: Ida Shen
Clear, Compassionate, and Life-Changing
I truly can’t say enough good things about MetLife Pet Insurance. I am absolutely over the moon with how incredible this company has been. From the moment I signed up, they’ve been clear, straightforward, and timely—everything you hope for but rarely get with insurance providers. The app is intuitive and easy to use, making it simple to submit claims and track progress. Every claim I’ve submitted has been evaluated quickly and transparently. And when I’ve needed to call, I’ve spoken with genuinely kind and empathetic representatives—real people who understand what it means to love a pet like family. Right now, I’m facing something I never imagined: one of my dogs is battling cancer. It’s heartbreaking and overwhelming. But through this terrible chapter, MetLife has lifted an enormous weight. Their coverage has removed the financial burden and stress, allowing me to focus on my dog’s care—not the cost. Without this insurance, I don’t know how I could have afforded the treatments he needs. Because of MetLife, his shot at life is possible. This is more than just pet insurance—it’s peace of mind, it’s compassion, it’s real support when you need it most. I am forever grateful.
Insurer: MetLife
By: Teja Ream
Easy but uncertain how to see how much…
Easy but uncertain how to see how much is covered in different events like injury.
Insurer: Embrace
By: Gabriela Kelly
It is easy to submit claims and the…
It is easy to submit claims and the money is reimbursed within days.
Insurer: MetLife
By: Cynthia
The company did exactly what was advertised.
The company did exactly what was advertised! I received 80% back after paying over 8 thousand in vet bills for an emergency surgery. The process was quick and easy, and I received the money within a few days of filing my claim.
Insurer: Spot
By: Kristen Root
Scam
Increased policy by a couple thousand every year on top of the $400 deductible that doesn’t cover preventative care, dental, etc. They want over 8k this year & once a dog is 16 they have preexisting conditions other companies won’t cover - so embrace takes advantage of that.
Insurer: Embrace
By: Cristina Crescentini