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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Tremendous Help!
The process was very timely and the preauthorization was a HUGE help as it would have been a very large bill for me to pay in advance. Thanks for working with me so quickly and professionally!
Insurer: Trupanion
By: Andrea
Extremely happy with my care!
The Trupanion team was super responsive to the Blue Pearl team in regards to our bill for Riggins care (which was an expensive one) and I only had to pay a minimal amount. I will remain an advocate for Trupanion to anyone getting a new pet!
Insurer: Trupanion
By: Lisa
The veterinarian invoices are not reviewed carefully and each time a different deductible category is applied.
The veterinarian invoices are not reviewed carefully and each time a different deductible category is applied. In case of unclear invoice, my vet is not contacted. I have then to ask for the corrections and it's taking at least a couple of hours. I have to contact my vet by myself and ask him to sign a paper to begin the appeal process. With the COVID crisis, it is extremely difficult to reach to your veterinarian to sign a paper. My cat needs further exams for his condition, but I don't feel that Trupanion is supporting me. I am right now afraid to take my cat to the vet.
Insurer: Trupanion
By: Manon
This was my first time filing a claim so I called to make sure I was doing everything okay.
This was my first time filing a claim so I called to make sure I was doing everything okay. The representative, Beth, was super friendly and helpful. The process to submit the claim is easy and hassle free for the customer!
Insurer: Trupanion
By: Misty
Trupanion has consistently responded quickly.
Trupanion has consistently responded quickly. And coverage has been clear
Insurer: Trupanion
By: Kathleen
Very concerned and compassionate.
Very concerned and compassionate.
Insurer: Trupanion
By: Katie
Thank you Trupanion
Very easy to submit claims and very quick response.
Insurer: Trupanion
By: Sharon
Very nice and had good ideas
Very nice and had good ideas
Insurer: Trupanion
By: Rebecca