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This company truly tries to get out of every claim filed. They do not support our animals. Update: To respond to the companies response. I did reach out for help. I spoke to your customer service and claim manager (Mrs. Wood). Not sure why you are acting like I did not have an account, but this is just another example of another company with shady business practices. I see you claim to cover 92% claims to make the onlookers question my review, but statements don’t make things true. Experiences make it true and if anyone is looking at this post, I had the worst experience with this company. Down right dirty.
Insurer: Embrace
By: Chris Stafford
I must say the last year of processing…
I must say the last year of processing claims have been quick. Thank you. Mari Cohen
Insurer: ASPCA
By: Marie Cohen
Everything with Spot has been great so…
Everything with Spot has been great so far. Very helpful with all my questions & very fast with my claim information.
Insurer: Spot
By: Christian Pinon
Simple and Easy
Sending Embrace the invoice from our wellness check was simple and easy. We submitted one day and in two days our reimbursement was in our account. Great service!
Insurer: Embrace
By: Daniel Taylor
Why I signed with Fetch
Your representative Amanda was very informative, very forthright and ultimately very helpful in deciding to go with Fetch. As fyi, I had called a month or so before that and spoke to another rep when I was more shopping ( I think Eric ) and he also was excellent and the reason ( thankfully ) I followed up with Fetch.
Insurer: Fetch
By: William Toland Jr.
Super Easy Claims Process
Super Easy Claims Process. The website was clear with instructions and I received a quick approval for my Finley's emergency medical treatment.
Insurer: Embrace
By: Clare Sullivan
I forgot who I talked to but he was…
I forgot who I talked to but he was very helpful. He had a nice attitude and honest character!
Insurer: Embrace
By: Carol
I recommend Pets Best
Pets Best has caring people working for them. They also explain the policy well, when I have questions
Insurer: Pets Best
By: Godchaser4
They were quick on refunded me the…
They were quick on refunded me the money I spent
Insurer: ASPCA
By: Terrie
Flea & tick med claim took 27 days to process
My most recent claim was for my dog’s usual flea & tick medication. It was not a new medication. While waiting for the claim to be processed, I received not 1 but 3 emails apologizing that it was taking so long (this auto email is not new). I then called (was on hold for 48 minutes) on day 26 and asked what was taking so long for a standard wellness claim. I was told wellness claims can take up to 45 business days to be processed. 2 days after my call the claim was paid. But who wants to spend 2+ hours to settle an insurance claim for their pet when there are other pet insurers paying claims within 3-5 days of filing the claim?? Time to shop for a new insurer.
Insurer: Pets Best
By: Stayzee