154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

341,925 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,683 reviews

4.9
Healthy Paws

10,937 reviews

4.9
Fetch

5,158 reviews

4.9
Trupanion

58,918 reviews

4.9
Pets Best

14,584 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 25, 2024

Awesome Customer Service!!

My cat is quite old and has kidney disease. She visits the doctor a couple times a week for fluids and takes several medications. She's doing really well, which helps, but what helps even more is that Embrace is reviewing and approving my invoices the SAME day I submit them, and the reimbursed funds are usually in my account the very next day. To me, this is INCREDIBLE customer service. I've been using Embrace for 20 years, and I've never had a problem.

Insurer: Embrace

By: Kirsten Fitos

October 25, 2024

Embrace for life

We have had Embrace for the life of our 15 year old cat and every claim we submit, gets paid promptly. Last quarterly blood test, checking on his thyroid and kidney disease, was submitted in the morning and approved by the afternoon; same day!! Not kidding!! If you believe in insurance for your pets, this pet owner highly recommends Embrace, 1000%!!

Insurer: Embrace

By: Arthur Migliore

October 25, 2024

We have been very pleased with Embrace

We have been very pleased with Embrace. We’ve had quick responses and reimbursement. Vet charges have sky rocketing as vet practices have adjusted to their higher costs. Pet insurance is needed and this one does the job.

Insurer: Embrace

By: Jodi Lovell

October 25, 2024

Met life has been great so far.

We have had Met Life for 8 months now for our dog. She just turned a year old, everything that she has needed(shots, heartworm and vet visits) has been taken care of ( after deductible) by Met Life. We have had no problems and they are promt ,professional and fast. Thanks

Insurer: MetLife

Veterinarian:

By: Garry

Useful
Verified October 25, 2024

Filing a claim was very easy!

Filing a claim was very easy and I received a prompt response. Deposits via direct deposit are quick. Thanks

Insurer: Embrace

By: Diane

Verified October 25, 2024

Healthy Paws is Great Pet Insurance

Unfortunately my fur baby was diagnosed with lymphoma at only 4 1/2 years old. Healthy Paws insurance made it possible for me to give her the best chemotherapy program that will hopefully give us many more years. Don’t wait— get insurance for your puppy, and get Healthy Paws. Their claims are easy to submit, the coverage is great (70 percent!), and the payments are literally deposited directly in my checking account within a week. AND, they send emails of support. Amazing. I am a HUGE fan of Healthy Paws 🐾💜

Insurer: Healthy Paws

By: Diane Dupuy

Verified October 25, 2024

So far it’s been okay

So far it’s been okay. Our first couple of claims kept getting denied for false preexisting conditions but after we appealed and had our vets explain that Embrace was wrong in denying it. Embrace finally accepted the claim and gave us a refund. Seems to be great but you have to make sure your notes from the vet are perfect and make sure Embrace doesn’t just deny your claim for a dumb reason.

Insurer: Embrace

By: Kristian Stevens

October 25, 2024

Samantha is the best.

This was not my first conversation with Samantha. It might have been my third. At this point, I’m happy to hear her voice when she answers my call! Each time, she has been a pleasure to speak with - polite, efficient, and personable. She has always answered my questions completely. She is a true asset to Fetch.

Insurer: Fetch

By: Colleen Kirby

October 25, 2024

Pre-existing Condition

We have two pets with Embrace. A senior dog and a less than two-year dog. The lesson I'm learning with our senior dog is it seems like every claim is tied to a pre-existing condition and the claims are denied. The response I get from the adjuster tells me I could go back to my vet for additional information if I feel the claim is not justified. It seems to me that if there was a possibility of a loophole or missed diagnosis the insurance company could reach back to vet for additional information. I would not know what to ask for whereas the insurance company could speak directly to the vet knowing exactly what other information may be available to possibly honor the claim. I question myself if pet insurance has value for the price paid on senior pets (dogs in this case).

Insurer: Embrace

By: Steve Cowan

October 25, 2024

Very helpful experience!

The representative was thoughtful and knowledgeable and very pleasant to work with!

Insurer: Fetch

By: Alexandra

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