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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They were true to their word of what…
They were true to their word of what they refunded to me according to to their agreement. Once all the paperwork was submitted they paid quickly
Insurer: Spot
By: DJ
The Fetch claims process was easy to…
The Fetch claims process was easy to navigate and submit paperwork. They provided email and text updates throughout the review process and I’ve already received payment for one of my two claims
Insurer: Fetch
By: Maria
Filling out the application was easy…
Filling out the application was easy and straight forward. I'm happy I was able to add another pet as well. I was hoping for a discount when you have more than one pet.
Insurer: Nationwide
By: Tanya Anderson
Could it ever be easier? This insurance is Great, So far So Good
I love the fact that My Local Vet and a eye specialist located in another State both take the insurance directly. Makes Life so much easier.
Insurer: Trupanion
By: Bobby
The best experience I've ever had
The best experience I've ever had. Super easy claim submission and pretty fast reimbursement. More of all, the customer service always rocks! A perfect pet insurance option!
Insurer: MetLife
By: customer
prior customer
prior customer , had been solid company to work with before
Insurer: Nationwide
By: helen duzy
Trupanion has been super helpful with…
Trupanion has been super helpful with my dog Koa and they managed to try and keep your monthly rate the same each year
Insurer: Trupanion
By: Bryan
It was awesome that my doctor filed the…
It was awesome that my doctor filed the insurance with Trupanion and I only had to pay them the office visit and the 10%. Most doctors make you pay first and then let Trupanion pay you back. Thank you for giving the doctors that option to file for us.
Insurer: Trupanion
By: Kristi Binnicker
Very easy to add another pet to my…
Very easy to add another pet to my existing policy
Insurer: MetLife
By: Kimberly Windsor
Off to a bad start with MetLife Pet insurance.
Off to a bad start with your insurance. I have had other pet insurance for the last 20 years with other companies, and never have had the problems that I have encountered with MetLife. Every claim has been a series of vague emails regarding more information to process the claim. Sometimes the claims have been duplicated ( not due to me ). MetLife has requested information from my vet that they had already sent before. This has happened twice now. You need to be more clear on exactly what documentation you need, and quit inconveniencing veterinary hospitals and your clients with multiple unclear emails with no follow up that the correct information had been received. That being said, my claims have been covered eventually, but not without me having to contact customer service on most of them.
Insurer: MetLife
By: Denise Tate