MacDonald
Absolutely perfect ! Very impressed with the speed.
I have recommended Trupanion to many.
Thank you
- INSURER:
Trupanion Canada
- POSTED: 06/10/2023
- BY: Edwina
- BREED:
- AGE OF PET: 0 - 3
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Bonne première expérience
Protections et coût ainsi que très bonnes explications du représentant. Très clair.
- INSURER:
Trupanion Canada
- POSTED: 06/10/2023
- BY: Yvan
- BREED: Irish Terrier
- AGE OF PET: 0 - 3
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I highly recommend Trupanion
Any experience we have had with Trupanion has been very positive.
- INSURER:
Trupanion Canada
- POSTED: 06/10/2023
- BY: Laurie
- BREED:
- AGE OF PET: 0 - 3
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Great explanation in full detail
I was happy on how well the agent explained everything in full detail to me
- INSURER:
Trupanion
- POSTED: 06/10/2023
- BY: Deann
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Great experience
I wish I could get my own health insurance through Trupanion
- INSURER:
Trupanion
- POSTED: 06/10/2023
- BY: Orna
- BREED:
- AGE OF PET: 0 - 3
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First Claim TPLO Surgery
This was the first time I have ever used Pet Insurance, and PetsPlusUs made it very easy. Due to the extent of the surgery and cost I had a preapproval done - just to ensure that it was covered. The only hiccup was a little miscommunication when they kept asking for the original vet assessment. I kept thinking they were asking for his pre insurance medical evaluation - but they were actually asking for the doctor's first assessment of the injury. So a little clearer communication on that is the only difficultly I encounter. With the preapproval the submission was easy peasy and paid within a couple weeks. Thank you!!
- INSURER:
Pets Plus Us
- VETERINARIAN:
Edmonton West Animal Hospital Spay & Neuter
- POSTED: 06/09/2023
- BY: Cheryl
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Your claim will be denied
I signed up and recommended to my uncle who also signed up. Both of us had our first claims denied on technicalities. I have zero faith that they will pay claims unless they are appealed. In reality disappointed in their customer service and lack of human interaction.
- INSURER:
Pets Best
- POSTED: 06/09/2023
- BY: Matthew
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 4 - 6
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Experience of claim submission
All my claims leading up to my deductible arrived through the portal. My 3 rd claim was a partial reimbursement and sub’s on 5/19/2023 nothing only in process. I called the end of May and asked why the woman was not helpful. I reissued and still an issue called to be sure the woman was not the same and very pleasant and most helpful. She was the reason I would give 5 stars. I believe I only gave 4. Maybe you should listen to the recording of our call and use it in training the way to do. I am also a MetLife retire.
- INSURER:
MetLife
- POSTED: 06/09/2023
- BY: Cathleen
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Met Life Pet Insurance
We purchased a Met Life Pet policy for our rescue pup, Fiona, after it was offered free for 30 days at the time of adoption. The best decision we could have made! Claims processing is so quick and easy and reimbursement is direct deposited into our bank account!. More important than this amazing service is the peace of mind we have knowing our girl is covered should an emergency arise. Thank you Met Life.
- INSURER:
MetLife
- POSTED: 06/09/2023
- BY: Tari
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Thank you
Trupanion truly was an asset. Makes me glad I have insurance and have Trupanion.
- INSURER:
Trupanion
- POSTED: 06/09/2023
- BY: Cheryl
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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