Pet insurance done perfectly
You are wonderful to work with and have been a constant source of support. I can't wait to provide a forever home for another dog, and I will certainly get in touch again as soon as I do. Thank you.
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Roby
- BREED:
- AGE OF PET: 0 - 3
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Fast and Easy
Itâs always easy and fast with the app
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Cause he was awesome.
Cause he was awesome. Talking to him felt comfortable, easy and honest. I hate feeling like someone is reading a script and Jason sis the opposite. Talked with me, explained stuff and even chatted about his dog when inquiring about the hydrotherapy. Def enjoyed his disposition and so glad I chose trupanion even more. (Recommended by my vet tech friend)
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
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Compliments
Good customer service on the phone
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Mary
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Super informative.
Super informative. I also felt like they genuinely cared to help me and my dog.
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Emil
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Easy claim processing.
Easy claim processing, quick payment directly to my bank account.
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: John
- BREED:
- AGE OF PET: 0 - 3
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Delay after delay to pay claims - still not paid
Our dog had seizures for the first time at 5 years old. Because this was our first claim, Lemonade requested medical records for the previous 12 months. Skip ahead one month from the initial claims submission and now their underwriter is asking for his neuter records from when he was 6 months old (4 1/2 years ago). The reviewer claims this is standard practice and written in the contract. The contract clearly states "nose to tail" medical records for previous 12 months. Requesting records for unrelated medical care well beyond the contracted review period service stinks of intential delays or intent to not pay. Multiple emails and multiple platitudes but we are still not reimbursed over a month after the claim.
- INSURER:
Lemonade
- POSTED: 11/23/2022
- BY: Stephanie
- BREED: French Bulldog
- AGE OF PET: 4 - 6
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Consistently good pet insurance
We absolutely love Healthy Paws Insurance and are thankful to have found them. Filing a claim is so easy, and we always get reimbursed within a week. Highly recommend this insurance to anyone with a pet.
- INSURER:
Healthy Paws
- POSTED: 11/23/2022
- BY: Nora
- BREED: Border Terrier
- AGE OF PET: 0 - 3
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Trupanion is the best!
Trupanion continues to impress. My Cavalier was diagnosed with multiple heart issues at age 2. Most recently we had to fly to Cincinnati from Vancouver Island for a life saving procedure to the time of $7800CDN. I submitted my claims and in one and a half days they approved 90% of the claim. I do not know what we would have done without them over the past 2 years! They also direct pay on the spot to approved vets in their program! Highly recommend!
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Toni
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Saving Keka
I’m truly blessed by having taken the advice of our Veterinarian Doctors advice of “having taken coverage with Trupanion for my Havanese, Keka Lee‼️ Trupanion by far has the “best team/support customer service” they are caring, providing answers to my concerns also the team that does the reviews to pay or reimburse are most accurate, they expedite your clams in a timely manner‼️ My Keka Lee is requiring surgery to enable her longevity of removal of life threatening tumors and cysts, I can guarantee the Tampa Bay Specialist Veterinary Hospital and surgeon to provide and proceed scheduling Keka Lee’s surgery date knowing she and I will be covered by my Trupanion insurance policy and team there to recoup percentage of this life saving surgery ‼️Thank You Everyone at Trupanion Health Insurance for Helping To Keep Healthy Our Furry Blessed Friends ‼️ Happy Thanksgiving 🍁 🦃 to all‼️
Sincerely,
Keka Lee and Ann Winkler
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Judy Ann
- BREED: Havanese
- AGE OF PET: 7 - 10
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