With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
Well worth it
Excellent customer support
They do not want to help cover your pet. They always find a way to not pay the 90% and leave you with a minimal amount of coverage about 20%. Also they pretend to not receive emails day of surgery so they don’t have to pay directly. Too many loop holes and the people on the phone are snide. They don’t care about your pet. Phony
I have tried three different insurance companies. Two were a disaster (Especially ASPCA). Healthy Paws is amazing. The claims are processed quickly, when there are questions they are fair and professional and I feel like they have the welfare of me and my boys at heart. nThe first company we tried we fought with constantly, they went out of their way to connect procedures to re-existing conditions. Health Paws has been helpful and fair. They're clearly the best.
I never leave reviews, but if I could give negative scores to these guys, I would. The only good thing about this insurance company is that the reps you’ll speak with are super nice (they can’t help you - but they’re still very nice). My pup had a skin infection, so I submitted a claim. Easy, right? Wrong. They state that it should take between 15-20 days to get a response after you submit. No problem. On the 20th day, they tell me they need the entire medical and background file on my dog. No problem. Now it’s another 15-20 days. Just as were nearing the NEXT 20th day, I’m told it’s been denied due to it being “pre-existing” because it shows in our file that he had puppy acne. The rep told me I could contest it by going back to the vet and getting a written statement saying that it wasn’t pre-existing, but that I probably wouldn’t win - even with vet confirmation. I cancelled my account with them. If it was this much of a headache for a small issue like a skin infection - I can’t imagine the nonsense they’d pull for a bigger issue. I’ll put that $100/month into savings for future vet visits myself.
Try them out if you’d like, hopefully you’ll have better luck with them then we did. Good luck.