With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
i would definitely recommend this insurance.
i have had great response on all my claims. i would highly recommend.
We had had some health concerns with our old dog and we’re always having to think about what kind of test to do and what kind of treatments we can afford when we got our new puppy we knew we had have insurance.
Trupanion has saved our life and Lolas!!! Not having to think about cost when talking about treatment and what’s best for our fur baby has been amazing. Thank you Trupanion!! I don’t know what I would do without you.
No coverage for cremation because my dog passed at home on a statuary holiday.
My sweet 18 yr old Teddy Bear passed away the Sunday after Christmas 2021. I could not see a vet. I had him cremated knowing that my policy covers this and the urn. My vet will not sign the papers regarding his death because I didn’t get to take him in. I have the cremation receipts and certificate. I also have the urn receipt. They covered the urn but refuse to cover the cremation. I still have 4 other pets with them but am considering changing insurers. I paid fees for 16 yrs. He was sick 2-3 times and they will not cover the fee. This really saddens me because I trusted them and their service has always been good.
Excellent response and very fair and professional assessments.
I filed my claim online for over $2000 at 8:30 AM on May 12, and received word that the claim had been processed about 4:00 PM the same day. Early the following morning, the documentation was available, and I determined that all items were acceptable, and that a cheque would be forthcoming for the amount submitted, minus the 20% co-pay. The cheque arrived on May 17. Very well done!!!
Trupanion has been there for us when we needed them. We have two dogs and a cat. Trupanion has helped them all. Thank you for making everything so easy. I would highly recommend Trupanion to anyone looking for pet health insurance. I wouldn't go anywhere else
Having pet insurance through Lemonade gives me peace of mind that I can take care of my kitty in an emergency. After his annual checkup, I was pleasantly surprised by the reimbursement I received for my claim. The app is incredibly easy to use, and I love that they donate unused money to a good cause.
Outstanding service. Excellent website. Make filing a claim easy. Smartest purchase I've made in a long time. Glad my vet recommended them. Only thing I would like to do is add my dogs photos to their profiles but haven't figured out how. Highly recommend.
Lemonade is very easy to use to submit a claim and explaining your policy to you and often call to follow up and explain claim coverages. They always seem to care about my pet's health and wellbeing! Also their customer service is great!
Very frustrating working with Embrace. I have a puppy that just turned a year old, she has no pre existing anything and she developed a few masses that we had removed and biopsied. They keep asking for paperwork from my vet so I kept sending it. I have send every document that I have on her from the time I got her. The vet sent the same paperwork. Then they said they needed more information from my vet and that they requested it but my vet said they have never contacted them. Now they are saying that my claim is in review. I pay $33.16 for insurance and $35.42 for wellness. The wellness claims pay fairly quickly but now that I submitted a $1200 claim for the mass removal they claim that they need more information even though I have sent it several times being sure to include and highlight the doctors notes. Every time I send them what they ask for they ask for something else. But everything they ask for is in the medical records I already sent. You can not get through on the phone no matter what time or day you call. I feel like they are stalling and trying to come up with a reason to deny the claim. I cannot help feeling like I am getting scammed. It has been over 5 weeks and now they send me an email stating "Banfield Pet Hospital has sent us the history and it's currently in line to be reviewed by an adjuster. It will take approximately 10 business days for the history to be reviewed after which your claim status will change and it will be ready to be reviewed." Apparently they do not have enough staff to help their customers in a timely manner and the staff they have have no idea how to articulate exactly what they need in order to complete a claim. I am not sure that $68.58 a month is worth the headache. She is only one year old so we are considering just opening a savings account and putting that money in there in case of an emergency. We have to pay up front out of pocket anyway and then wait god knows how long to see if our claim will even be accepted and how much we will get reimbursed.