No fuss reimbursement of expenses paid promptly
No fuss reimbursement of expenses, paid promptly
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Glad I invested in Trupanion
So far so good. I've submitted 9 claims (on 4/27 - 5/1) thus far. 3 Claims have been paid according to policy, I'm awaiting status on the other 6 claims. I'll probably contact customer service next week if claims aren't paid since my credit card bill will be due mid-May and I'lll need to cover the balance.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Joe
- BREED:
- AGE OF PET: 0 - 3
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TomFoxboroMass
Claims processed quickly through my vet.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Tom
- BREED:
- AGE OF PET: 0 - 3
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Efficiency of claims dept.
Staff is very knowledgeable and efficient, never hav had a problem exposing a claim.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Marlene
- BREED:
- AGE OF PET: 0 - 3
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Coverage Good/Premiums Raised Too Often
Communication is scarce at best. I had a claim for Rx food and when I returned to the vet to get more, I was informed that the claim was denied. According to my contract there is a time period where Rx food is covered. You also claim that you do not raise a premium more than 1 time in any given year but that's not so either. From Nov.2021 to Nov. 2022 my premiums were raised 4 times...2 times per cat I suspect. On Nov. 18,2022 you announced Savannah's insurance would increase to $48,40 and now in May of 2023 you are raising it again but to $70. You are raising 2x/per year and now, not 5-10%... $48 to $70 is very significant...This is not what you claim in your literature. What will it be in November '23? $100/month? At $70/month it now becomes something to think about dropping.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Kathleen
- BREED:
- AGE OF PET: 0 - 3
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Great Enrollment Experience
Tammy was very helpful, friendly and professional!
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Margaret
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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met life pet insurance is great
i recommend met life pet insurance to anyone who wants to insure their pet
- INSURER:
MetLife
- POSTED: 05/05/2023
- BY: alex
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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Not Transparent
The information I read is not what was in the policy. It was not easy to find info before signing up.
- INSURER:
Trupanion
- POSTED: 05/04/2023
- BY: Zoe
- BREED: Bernedoodle
- AGE OF PET: 0 - 3
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Excellent, timely processing of claims.
Easy to submit claims, and they are handled efficiently and fairly.
- INSURER:
Trupanion
- POSTED: 05/04/2023
- BY: Ivan
- BREED:
- AGE OF PET: 0 - 3
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