154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 19, 2020

My claim was resolved in a few days

My claim was resolved in a few days. When I called, the person who talked to me was friendly. Figo is the best pet insurance!

Insurer: Figo

By: Maury

Verified July 19, 2020

Great experience very clear exactly…

Great experience very clear exactly what was covered a lot of flexibility in choosing what you want. Extremely friendly agent when I called. Excellent prices especially when including preventative care.

Insurer: Prudent Pet

By: HappyHighSchoolMother

Verified July 19, 2020

Amazing Pet Insurance

For 8 years Trupanion has been there for our family and dog, Jack. We rarely needed to use our insurance but when we did there was never any difficulty filing a claim or getting paid. Over the past week I was on the phone with Trupanion multiple times as my dog had an emergency - his hip dislocated. He was going to need surgery. Then xrays showed what the doctors thought was bone cancer. They recommended more tests to make a more positive determination. After those further tests it was thought that he had a nasty bone infection and not cancer so that was good news! The surgery and everything else necessary to help him was performed. I kept calling Trupanion to update them and to be sure this would all be covered. They kept telling me not to worry that all was covered. I can’t explain how much this changed the situation because without Trupanion we may have stopped at the bone cancer assumption (the doctors were 80% certain) OR we would have gone into debt which during this time of Corona would have been extremely difficult. Trupanion saved my dog and my family from unhappy possible outcomes. Now we are all together and hoping for a full recovery for Jack :)

Insurer: Trupanion

By: Kari

Useful
July 19, 2020

Disapointed on Bridgets last claim

Bridgets surgery to surgically remove a baby tooths claim was denied. The surgery was needed and in tailed alot. She had her gum cut and had to go up into the gum to remove it and had stitches. Some or all should have been covered. Im very disappointed that you didnt cover it. I thought I had her covered well.

Insurer: AKC

By: Nell

Useful
Verified July 19, 2020

Brian was so helpful & very…

Brian was so helpful & very professional; he was courteous , and answered all of my questions. I hope that he can be acknowledged for his exceptional customer service skills and for his knowledge of the certain policies and procedures. Thanks to his knowledge and his great skills; he's the reason why I chose to insure both of my dogs with Prudent Pet.

Insurer: Prudent Pet

By: Dina

July 19, 2020

Easy and fast reimbursement

Been using healthy paws for my two dogs since I got them in 2015/2019. I really appreciate how easy it is to submit claims and get reimbursed. And HealthyPaws does it super fast! One of my dogs just went through bladder stone removal surgery and she needed urine analysis every 1-6 months as we continued to tweak her diet. The costs added up quickly but HealthyPaws took care of most of it.

Insurer: Healthy Paws

By: DW

Useful
July 19, 2020

Insurance that actually works the way you hope it will

My dog got a UTI and bladder stones. She had surgery, complications from surgery, and a few lingering issues after that. The combined bills from her multiple vets hit the low five figures. Healthy Paws paid the bills (minus the deductible and copay, of course) without any dispute. The process of submitting claims was extremely easy (drag and drop a pdf copy of the bill to a box on Healthy Paws' website and hit the "Submit" button), and the time for Healthy Paws to reach its determination was only about 1-2 weeks. The checks arrived promptly after that. I can't emphasize enough how grateful I am that when the vets would apologetically tell us that the next procedure was probably going to cost another $$$$, I could say, "No worries, she has insurance -- go ahead." In the end, my dog recovered, and I'm very grateful to everyone who helped us through this -- most notably her vets and Healthy Paws.

Insurer: Healthy Paws

By: Suzanne

Useful
Verified July 19, 2020

Our golden retriever had a very scary…

Our golden retriever had a very scary experience that spanned a couple of weeks when she suffered a urinary tract infection and bladder stones, one of which became lodged in her urethra and could not be dislodged. In the end, she went through bladder surgery, an ultrasound, a laser procedure, and multiple x-rays. She required a specialist vet in another state and a six-day hospital stay. When totaled up, the vet bills reached the low five figures. We submitted the bills online to Healthy Paws, which subtracted the deductible and the copay and a few other minor items (prescription dog food, for example). A couple of weeks later, we received our checks. It may have been the easiest insurance claim I've ever filed in my life in spite of the fact that it was for a large amount. Our girl is doing well now, and I'm grateful both for the wonderful care she received from her vets and for the coverage she had with Healthy Paws. As each successive vet told me it would cost yet another $$$$ for the next procedure, I would have despaired if I hadn't been able to think "We have pet insurance, it will be OK." It was a scary and hard time even with pet insurance, but it would have been much much much worse without Healthy Paws.

Insurer: Healthy Paws

By: Suzanne

July 19, 2020

This Pet Insurance is "Spot" on

When I compared different pet insurance policy I had to go with Spot Pet Insurance hands down its a great insurance policy for any animal lover, when i saw all the things that are covered and the premium for appointments I could not refuse getting my darling fur 'Baby' this policy its a must for any animal lover.

Insurer: Spot Canada

By: Caprice

Useful
July 19, 2020

This Pet Insurance is "Spot" on

When I compared different pet insurance policy I had to go with Spot Pet Insurance hands down its a great insurance policy for any animal lover, when i saw all the things that are covered and the premium for appointments I could not refuse getting my darling fur 'Baby' this policy its a must for any animal lover.

Insurer: Spot

By: Caprice

Useful

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