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Knowledgeable
Knowledgeable, courteous, and personable. Thanks for your help!!
Insurer: Nationwide
By: customer
Reimburse
Well, my cat digest something that made him puke all his food and water up. Than he went into dry heaves He did not eat for 1 day. So I took him to the vet. He did not eat that day either. 2 days no eating or drinking Vet gave him fluids under the skin and checked his stomach and get some other things Bill was 1,043. I got back.$ 730.25
Insurer: Spot
By: David Lipa
One Star is Too Generous — Trupanion Failed Us Completely
We trusted Trupanion to be there when our dog Lola needed them most. Instead, they blindsided us with a cruel bait-and-switch. Last year, Lola had two masses removed. Trupanion applied a single $500 per-condition deductible — which we paid — and covered the rest. We assumed, reasonably, that we had met the deductible for that condition going forward. But when Lola needed surgery again this year to remove multiple additional masses, Trupanion changed the game. Suddenly, each mass was a separate condition, each requiring its own $500 deductible — five growths, five deductibles. $2500 out of pocket. That is not pet insurance. That is predatory fine print. Their policy language is intentionally vague, allowing them to redefine what counts as a “condition” whenever it benefits them financially. And they know exactly what they’re doing — exploiting people in crisis who are trying to save their pets. This isn't just a paperwork issue. This is real financial harm, emotional distress, and broken trust. On top of it all, watching Lola suffer while we scrambled to figure out how to pay for necessary surgery shattered us. Seeing how upset this made both Lola’s GB and the Feeder Lady? Unforgivable. If you’re a pet parent considering Trupanion: read the fine print, then run the other way. Don’t wait until your dog is under anesthesia to find out you’ve been deceived.
Insurer: Trupanion
By: Courtney Peters
Claim for Bentley
My experience with spot pet insurance was fantastic. Their team helped me process my claim as I am technically challenged. The processing time was quick and I received my check within days ,ahead of schedule. I would highly recommend this insurance.
Insurer: Spot
By: Brigid Morrissey
I saved over $2000 for my Dogs dental…
I saved over $2000 for my Dogs dental surgery. She had to have seven teeth removed. I was so happy to have trupanio to help us out.
Insurer: Trupanion
By: Julie
Your pricing system was completely…
Your pricing system was completely lying after I plugged in my dog’s information. This is a scam
Insurer: Nationwide
By: customer
Trupanion Family
Our experience with Trupanion since enrolling our boxer in 2015 has been excellent. We are grateful for the service and compasion during some of our difficult times. The processing of claims have been quick and explanation of payments very detailed. We highly recomment Trupanion and we paha our entire family of dogs in the program. We referred both of our sons used Trupanion one with a Boxer and the otherson in a German shorthair pointer.
Insurer: Trupanion
By: Maggie
My First Claim
The claim process was pretty easy to submit. I was a little surprised it took as long as it did, but I did eventually receive an email stating they were not requesting anything else but that they were a little behind on claims and apologized for the delay. Once I saw the claim amount credited, it matched with what I thought it would be.
Insurer: Pets Best
By: John
A quick response back from a claim
A quick response back from a claim it wasn’t even 5 minutes
Insurer: Trupanion
By: Latonya