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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy system to navigate
Easy system to navigate, quick response, and extremely helpful staff
Insurer: MetLife
By: LORI FLEISCHMAN
Claims
The turn around time for claims is great!
Insurer: MetLife
By: LINDA LEWIS
Very Quick and Simple Process
I found this insurance recommended on Banfield Pet Hospital website. My puppy broke his legs and after a few bills I gathered all the invoices and information and submitted it on the app. Within 2 weeks I had the money back in the account. I was surprised how smooth and easy it was. I was expecting some delays/setbacks from the insurance but it was super quick. 100% recommend. And they give you several options to pay you back so you don’t have to wait 3 weeks for a check on the mail.
Insurer: MetLife
By: Daniel
All the coverage and when I go for…
All the coverage and when I go for wellness exams usually get my money back right away. I wish prescriptions were turned around as quickly
Insurer: MetLife
By: Brian O'connell
Claims were handled quickly.
Claims were handled quickly.
Insurer: MetLife
By: customer
Great fast and professional service.
Great fast and professional service.
Insurer: MetLife
By: Katherine White
Stephanie T is amazing
I worked with Stephanie T from the beginning when I was researching pet insurance for my new baby. She was patient, kind and knowledgeable. She was not pushy at all. After researching several companies and texting with her, I decided Prudent Pet was the company I was most comfortable with, mainly because of Stephanie.
Insurer: Prudent Pet
By: Shely Boyd
Very bad use experience
Very bad use experience. The system cannot categorize my document, it cannot identify which claim use what invoice Or soap. Which requires me to upload again and again. Decision making is long and slow.
Insurer: MetLife
By: QIURUI ZHOU
This by far is the best pet insurance…
This by far is the best pet insurance out there. Great fast service and communication
Insurer: MetLife
By: Dean Asao
Absolutely best company for pet insurance!
This company is the real thing. I have never had pet insurance before but when I got my new puppy this time I decided that I needed it because the cost of vet care can be as high as for humans. I chose Met Life pet care because I have had them for my dental care for years. This company is responsive, easy to deal with and great customer service. My dog is 5 years old now and am grateful I chose this company.
Insurer: MetLife
By: Judith S. Arnold