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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Satisfied custermer
Have been very satisfied! Claims processed very quickly and efficiently
Insurer: Trupanion
By: Rita K Wallace
The quick turnaround time and no hassle…
The quick turnaround time and no hassle reimbursement.
Insurer: MetLife
By: Marcelina Trevino
I wish I could just pay my portion at…
I wish I could just pay my portion at the vet rather than wait to get reimbursed.
Insurer: MetLife
By: DONNA PITT
Great pet insurance plan! Good coverage
Good coverage, reasonable premiums and great claims service
Insurer: MetLife
By: Celia Manlove
Fast accurate review of claim and…
Fast accurate review of claim and reimbursement!
Insurer: MetLife
By: Cynthia Gilbert
Excellent
Customer service is always excellent. They reimburse quickly. Trupanion helped my dog get a TPLO and eye surgery when there was cactus in her eye
Insurer: Trupanion
By: Danielle
I’ve had a really easy process so far…
I’ve had a really easy process so far with submitting claims- quick response, clear breakdown of coverage, and once approved rapid payouts. I appreciating having MetLife for my senior cat and if you’ve ever questioned the affordability of taking you pet in to the vet this gives me a lot of peace of mind.
Insurer: MetLife
By: AMANDA
Karlie's care
They took good care of me and the bill.
Insurer: MetLife
By: TeresaDebra6 PreveDebra
Nasty automated emails and unable to actually talk to a claims person for specific info
Every time I put in a claim and send invoices, I get an email weeks later that they need more information. I have given you EVERYTHING that was asked for. I called and talked to someone after I resubmitted everything for the second time, and days later I get another email that I need to send in more information. Your company acts like your clients are trying to rob you. It was a wellness visit with immunizations- standard stuff and I sent everything, and they are still saying they need more. It seems that this is standard policy to hold off on paying people.
Insurer: MetLife
By: ANTOINETTE Toni Cosmi
I appreciate the quick responses to my…
I appreciate the quick responses to my claims and friendliness of the representatives.
Insurer: MetLife
By: Tanja