154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Fast and honest service
Fast and honest service
Insurer: Spot
By: Joann Matter
I received my check promptly.
I received my check promptly.
Insurer: Spot
By: KW
Always a pleasure to talk with the…
Always a pleasure to talk with the knowledgeable staff.
Insurer: MetLife
By: Andra Yanchenko
Been easy and routine
Been easy and routine. No headaches
Insurer: MetLife
By: MATTHEW DALEO
it works
submitted my invoice 6/19- about a week later (after only one notice that they were working on it and it would be done soon) - I received notice of approval and the amount I would be reimbursed.and then 4 or 5 days after that 7/02 - I received my reimbursement.
Insurer: Fetch
By: ASL4U
Not a trust worthy insurer of your furry friend
I have been with Figo Pet Insurance 5 months. The dog was taken to an emergency vet center on a Sunday when vomiting started after 2 days of liquid diarrhea and refusal to eat. He was admitted to their ICU and was severely dehydrated. The staff was able to stabilize his condition but was not able to determine the cause of his problem. The bill was $7838.58. The claim was submitted after supplying a very long list of accompanying documents including a copy of the complete file and doctor’s notes from the emergency center as well as the records and past history from his normal vet. Ten days later they rejected the claim as "pre-existing conditions". The ICU vet indicated in documents that they could not determine the cause with any degree of certainty or assurance. The dog was put to sleep a week after leaving the ICU. It took Figo 10 days to come up with pre-existing conditions. My advice is to look harder and elsewhere if you are searching for a trust worthy pet insurer. Take a moment to read the insincere and duplicate Figo responses to the 1 star reviews if you need help deciding.
Insurer: Figo
By: Don Ternes
the best pet insurance
the best pet insurance, easy to submit a claim very quick payment
Insurer: Trupanion
By: Frank
Everything went wrong that could go…
Everything went wrong that could go wrong. This is your typical insurance company screwing you over. Processing the claim takes an extraordinary amount of time; the reimbursement takes forever; the items covered is sinister at least, and you're lucky if you get what they actually claim you will get, because they find reasons to deduct multiple items that you didn't know were not covered. I don't recommend them
Insurer: Pets Best
By: Margaret Tracy
Customer service
I am new to this insurance but it is very good so far!
Insurer: Embrace
By: Constance Rose
Pets Best: Great Service, But Wellness Plan Value Decreasing
I've had a generally positive experience with Pets Best, particularly with their excellent customer service and the timely processing of claims. This is truly commendable. My main concern, however, is the consistent and substantial rise in premiums, especially for the wellness plan. Unfortunately, these increases haven't come with any enhancements to the wellness benefits, making the value for money diminish over time.
Insurer: Pets Best
By: Raymond Budd