154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Very easy to submit claims and they are…
Very easy to submit claims and they are very prompt in reaching out after approval or disapproval.
Insurer: MetLife
By: Michele Musto
Filing claims are so easy on the app
Filing claims are so easy on the app. The response time is great.
Insurer: MetLife
By: Danyelle Crisp
Refund Ignored, Claim Unjustly Denied – Extremely Frustrated
I’ve been trying to obtain a refund for a deposit I paid toward a covered spay surgery. Despite multiple calls and emails, I’ve received no response or reimbursement. The lack of communication from MetLife Pet has been extremely frustrating and unprofessional. On top of that, a separate claim was denied on the grounds of a “preexisting condition,” even though that diagnosis was not present prior to the policy start date. My veterinarian submitted a formal attestation confirming it was not preexisting, but MetLife still upheld the denial after their so-called review process. This experience has been incredibly disappointing. Between the ignored refund and the unfair claims handling, I cannot recommend MetLife Pet to anyone looking for reliable or responsive coverage for their pet.
Insurer: MetLife
By: Alan
awesome coverage and spped
They are really quick in reimbursing the invoices and submitting claims in the app takes only 1 min.
Insurer: MetLife
By: Penny
MetLife pet has been an amazing…
MetLife pet has been an amazing insurance company to work with. Their customer service team is very helpful and the insurance is amazing.
Insurer: MetLife
By: James Presuto
MetLife has been a great partner for my…
MetLife has been a great partner for my dog and cats' healthcare needs. They are responsive at all levels and pay for all the things they say they will in their contract. No tricks, no changes, no fuss! MetLife Pet Insurance makes me feel secure in the care I can provide for my pet and I recommend them to everyone!
Insurer: MetLife
By: STACEY HESSLER
Great customer service & competitive…
Great customer service & competitive costs. Also easy to file claims. Having pet insurance takes all the worry out of making those trips to the vet!
Insurer: MetLife
By: Amy Campbell
I wasn't asked to jump thru hopes to get…
I wasn't asked to jump thru hopes to get paid on my claims even though it was a high amount. The process was easy and there was communication and prompt responses when I followed up on status.
Insurer: MetLife
By: Raychel
the best insurance for my babys!!
the best insurance for my babys!! Thanks!!!!
Insurer: MetLife
By: CARLOS ORTIZ
5 start for y’all who saved Ness
5 start for y’all who saved Ness. 2 more kitties joining y’all later this month!
Insurer: MetLife
By: Timothy