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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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We could not endorse MetLife enough!
We could not endorse MetLife enough!! The speed of coverage, the quality of care/reporting, the ease of use (app/site) and, above all, the customer service… all best in class!
Insurer: MetLife
By: Eduardo A. Braniff
It couldn't be easier!
Once I got the initial setup to my bank completed, and figured out how things work with my first claim, subsequent claims have been a cinch! I just open the app, tap new claim, take a photo of the paperwork, and that's it! Couple days later, my reimbursement is in my bank. I highly recommend MetLife Pet Insurance to any pet owner.
Insurer: MetLife
By: Shawn Haning
MetLife pet insurance.
Excellent pet insurance, great customer service and prompt payments on claims.
Insurer: MetLife
By: linda hazelton
Easy to deal with
Easy to deal with. Only issue I have is that it takes too long for them to review my submissions and issue a refund. 2 weeks in my opinion is too long. If it was not for that, I would give them 5 stars.
Insurer: MetLife
By: Anthony
Super Easy to upload invoice and…
Super Easy to upload invoice and navigate the app to send in claims.
Insurer: MetLife
By: Harpreet Hansra
Filing claims is simple and quick
Filing claims is simple and quick, review and payment also happen quickly. Don't know how this process could be any easier!
Insurer: MetLife
By: Susan Horn
The ease of submission
The ease of submission. They have also gotten some quicker with the reimbursement
Insurer: MetLife
By: Anita
Everyone is very nice!
Everyone is very nice!
Insurer: MetLife
By: Laurie Sweet
Very helpful person on the phone line
Very helpful person on the phone line. She helped me navigate the different parts of the new policy.
Insurer: Nationwide
By: customer
Very friendly and help with my pet…
Very friendly and help with my pet insurance
Insurer: MetLife
By: Joseph Montanaro