Thank you for making a difficult situation easy
The Lemonade team is amazing! They answered all our questions, worked with the vets office to obtain documentation, and quickly processed claims (like 1-2 business days tops). I wish human health care companies were as easy to work with.
Shout out to the person(s) who thought to include the cute animal gif in emails. It really makes me smile.
- INSURER:
Lemonade
- POSTED: 04/27/2022
- BY: Lauren
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Fast and Easy Claims
Trupanion is very easy to work with. Claims are handled usually within a day or two. They are very responsive and timely too. I am very grateful fir Trupanion insurance.
- INSURER:
Trupanion
- POSTED: 04/27/2022
- BY: Lee Ann
- BREED: West Highland White Terrier
- AGE OF PET: Over 11 years
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New to Healthy Paws
I recently switch pet insurance providers to Healthy Paws. I never had to make a claim previously, but my dog recently needed a major surgery. The representatives were great in walking me through the process and ensuring timely processing of my claim. I highly recommend Healthy Paws and will be using them moving forward for any pets I welcome to my family.
- INSURER:
Healthy Paws
- POSTED: 04/27/2022
- BY: Beth
- BREED: Newfoundland
- AGE OF PET: 7 - 10
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Easy to use
Maybelle was hurt and it was so easy to file and claim , customer service agent was wonderful
- INSURER:
Lemonade
- POSTED: 04/27/2022
- BY: Kecia
- BREED: Australian Cattle Dog
- AGE OF PET: 7 - 10
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efficient service
It is easy to do the claim and you get the money on the same date. Highly recommend this insurance.
- INSURER:
Lemonade
- POSTED: 04/27/2022
- BY: Lingyan
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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6 stars out of 5
What can I say? Lemonade has been perfect for us. I wish I had signed up even earlier. Timely claim handling and a very user friendly experience.
- INSURER:
Lemonade
- POSTED: 04/27/2022
- BY: Kirt
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 7 - 10
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Super efficient and fast service/response
Claims are handles quickly and efficiently. The claim filing process is very to follow along.
- INSURER:
Lemonade
- POSTED: 04/27/2022
- BY: Gonzalo
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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Kat was super helpful and took her time to answer all my questions in an easy to understand way.
Kat was super helpful and took her time to answer all my questions in an easy to understand way. I give her 5 stars! I stick with Trupanion because all my interactions with customer service have been great. You guys always hit it out of the park thank you!
- INSURER:
Trupanion
- POSTED: 04/27/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Kathryn was very helpful and professional with a great attitude
Kathryn was very helpful and professional with a great attitude
- INSURER:
Trupanion
- POSTED: 04/27/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Excellent customer service from Kylie.
Excellent customer service from Kylie. Good communication, friendly, empathetic.
- INSURER:
Trupanion
- POSTED: 04/27/2022
- BY:
- BREED: Miniature Goldendoodle
- AGE OF PET: 0 - 3
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