207,035+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,035 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,175 reviews

4.9
Trupanion

58,937 reviews

4.9
Pets Best

14,599 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 18, 2025

Straightforward & fast claims…

Straightforward & fast claims processing.

Insurer: MetLife

By: customer

August 18, 2025

I had a terrible time with the online

I had a terrible time with the online system today. I had three claims to submit and had to do each one smore than one time as something always popped up and caused a restart. Also, the menu for the hospital names jumped a few times causing me to select the wrong provider and having to go back and try again. Not a very good experience today.

Insurer: Embrace

By: Herb

Verified August 18, 2025

Giving my pet the care they need

Giving my pet the care they need, whenever they need it, without the concern of an exorbitant bill is a great relief. I can count on MetLife for not giving me a hassle and adding to the stress of already stressful life events

Insurer: MetLife

By: Chad Denbrock

Verified August 18, 2025

Great staff

To have someone answer a call and be knowledgeable and helpful It took a lot of the stress away

Insurer: Fetch

By: Virginia

Verified August 18, 2025

Prompt claim processing.

Prompt claim processing.

Insurer: Spot

By: Daniel Johnson

Verified August 18, 2025

MetLife has always been responsive and…

MetLife has always been responsive and helpful and incredibly user-friendly. I appreciate all they've done to make our cat's medical condition more tolerable.

Insurer: MetLife

By: Marjorie Seidenfeld

Verified August 18, 2025

So far pumpkin insurance has been…

So far pumpkin insurance has been great. Just started using it and the process and payment was easy and fast

Insurer: Pumpkin

By: cynthia b

Verified August 18, 2025

Claims are easy to file and…

Claims are easy to file and reimbursements are fairly quick.

Insurer: MetLife

By: customer

Verified August 18, 2025

Simple straightforward process.

Submitting a claim is easy whether using a laptop computer or even the MetLife Pet Insurance app on the cell phone. The claims are processed in an adequate period of time and have also been processed with proper reimbursement 100% of the time. There was only one occasion where the claim took an extended period to process due to MetLife wanting more information; in that particular case, I did not get a notice from MetLife but happened to discover the delay and took the initiative to contact MetLife myself. After the additional information/documentation was submitted the claim was satisfactory processed.

Insurer: MetLife

By: Laura

Verified August 18, 2025

Fetch has always been extremely easy…

Fetch has always been extremely easy filing a claim, constant updates on the status so you are not left wondering what is going on. The process from start to finish takes no time at all and reimbursement is quick and easy right into your account!

Insurer: Fetch

By: Stacey Driesse

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