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customer service is spot on
The customer service is outstanding. I need help with claims or questions they are very helpful. Kristen was so helpful, and she was so empathetic with our discussion about Aldo's cancer diagnosis.
Insurer: MetLife
By: MariJean
Timely and good communication
Timely and good communication
Insurer: MetLife
By: MADELINE BAILIE
Website is easy to use and navigate
Website is easy to use and navigate
Insurer: MetLife
By: Erin
Excellent service
Excellent service. Very fast
Insurer: MetLife
By: Maria Juliana Gonzalez
Doing well with using this insurance
Doing well with using this insurance. I have not experienced a huge bill as of yet. They do question somethings and the refund takes a little longer. But I understand the process. Will stick with them
Insurer: MetLife
By: Nunyun
Even for very easy claims like…
Even for very easy claims like prescription food reimbursement that I submit very often, can sometimes take multiple weeks to get processed and reimbersed which is very stressful.
Insurer: MetLife
By: Hanna Winn
Very fast turnaround time for this…
Very fast turnaround time for this claim.
Insurer: MetLife
By: DERRICK FOELLER
Great customer service and knowledge
Great customer service and knowledge
Insurer: Prudent Pet
By: dugprogmail.com
My claim was very quick and easy.
My claim was very quick and easy to file and completed including reembursement to my bank very quickly. I was very happy to have this insurance.
Insurer: MetLife
By: Demetra
Why can’t actual health insurance be…
Why can’t actual health insurance be like this??? Just upload my receipt and boom reimbursed 5 days later. No haggling, no phone calls nothing. Just streamlined coverage and reimbursement.
Insurer: MetLife
By: Jared