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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

They Did What They Advertised They'd Do

In August my 12 year old cat became infected with T. foetus, he was very ill for several weeks before the eventual diagnosis. His vets bills escalated as he required SQ fluids, X-rays, blood tests and liver and thyroid function tests. This was the first claim I had submitted for my cat in the 3-4 years I have had him insured with Petsecure. I sent the relevant paperwork in with a slight degree of uncertainty as to whether I would hit the usual "insurance company brick wall". I need not have worried, Petsecure paid the full amount I claimed for (which was total cost of treatment minus deductible and co-insurance) within 7 business days. No questions asked. My cat is slowly getting back to his old self, he has follow tests scheduled shortly and I am confident these too will be covered by Petsecure. The name says it all, you're pet really is secure with this company!
  • INSURER: Petsecure
  • POSTED: 10/16/2009
  • BY: Victoria
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Great Pet Insurance Carrier

I cannot say enough about how much I like this company. We had a bit of information missing when we filed our claim and Embrace took it upon themselves to call the vets' offices to get it. From that point Carrie, from Embrace, kept us informed all along the way. She was wonderful. We are planning to get another pet within the next few months and will use Embrace for our pet insurance carrier.
  • INSURER: Embrace
  • POSTED: 10/15/2009
  • BY: Jane
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Extremely Pleased with Trupanion

I had a 4 month old toy poodle who suddenly became sick and was diagnosed with liver failure, cause unknown. Unfortunately, she passed on 3 days later. The claim was submitted by the veterinarian and within 5 days, I was notified the claim had been approved and the check was on its way via Fed-Ex. My daughter gave me another 10 week old puppy and I immediately signed her up with Trupanion. The people at Trupanion were so kind and helpful, and I couldn't be happier.

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5

out of 5

Extremely Pleased with Trupanion

I had a 4 month old toy poodle who suddenly became sick and was diagnosed with liver failure, cause unknown. Unfortunately, she passed on 3 days later. The claim was submitted by the veterinarian and within 5 days, I was notified the claim had been approved and the check was on its way via Fed-Ex. My daughter gave me another 10 week old puppy and I immediately signed her up with Trupanion. The people at Trupanion were so kind and helpful, and I couldn't be happier.
  • INSURER: Trupanion
  • POSTED: 10/13/2009
  • BY: Vera
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Great First Impression

I just signed up with Embrace for my 2 1/2 year old Havanese. So far, I have been very impressed with the customer service I have received. I have just recently gotten my policy and have not yet had to file a claim, however I feel when the time comes, all will go well.I would highly recommend.
  • INSURER: Embrace
  • POSTED: 10/13/2009
  • BY: Rachel
  • BREED:
  • AGE OF PET: 0 - 3

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1

out of 5

Disappointing interaction (s) with Pets Best

I am saddened to say that I have experienced a couple of disappointing customer service interactions with Pets Best. For the past 2-3 years, we have insured two of our family dogs with this company. A 5 year old Jack Russell and a 12 year old collie. As expected, our 12 year old collie has been experiencing arthritic symptoms. Pets Best has denied claims that they felt were related to this diagnosis. They stated that his diagnosis was pre-existing before implementation of the policy, when it wasn't. Recently, I had decided to discontinue service with this company, because of claims being submitted and not being covered as expected. On Friday, 09 Oct 09, I decided to call them to see if I could continue the policy and make a premium payment (as recommended by them via an email message). I was told that that policy had expired; so I established a new policy. On Saturday, 10 Oct 09, our collie's arthritic symptoms worsened, so we took him in for a veterinarian appointment. We have now been informed that his condition isn't related to arthitis, but requires a neurology consultation. This afternoon, I spoke with two female representatives from Pets Best and provided them with the information that we had received. They informed me that regardless of when his neurology appointment is scheduled and the diagnosis received, his condition will not be covered; because he was experiencing symptoms before the 14-day coverage period. This is disappointing because, after years of being a customer, I didn't feel that they had our pet's best interest at heart. It seemed to be a "just business" interaction. What happened to their motto, "We care about you and your pet"?
  • INSURER: Pets Best
  • POSTED: 10/12/2009
  • BY: T.
  • BREED:
  • AGE OF PET: 0 - 3

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1

out of 5

Fedup in Ny

I've had petpartners for a couple of years now. But I am going to change to another insurance company. They are the worst when it comes to picking apart your claim. You pay high premiums and get hardly anything back. My premium just went up again -$90- and I refuse to pay that increase. I would never recommend them. Just take your time and look into these other companies. You will find what's right for you. I am considering Petplan.
  • INSURER: AKC
  • POSTED: 10/12/2009
  • BY: Terri
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

very pleased with Pets Best

I just wanted to make a comment to thank everyone at Pets Best for the wonderful customer service I have received since I began my policy for my 2 pups back in January. I am living on a limited income being an employee at one of the few still standing mortgage companies and having no pay increase in 2 years. My dogs are my pride and joy and recently have experienced a few different types of unexpected illnesses. Knowing that I have the security that Pets Best will help with covering those medical bills has been such a huge relief. I had a few people suggest that I give up my dogs to save money but I am sure as you know working at a company that supports an animals well being these “dogs” are my children not just disposable pets. Anyhow I really just wanted to say thank you from the bottom of my heart because I have dealt with other companies that do not come close to your turn times and expertise not to mention you guys actually CARE! Thank you again!!!
  • INSURER: Pets Best
  • POSTED: 10/09/2009
  • BY: Brooke
  • BREED:
  • AGE OF PET: 0 - 3

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2

out of 5

Misleading; why get insurance if it covers nothing

I am very disappointed. Both of my 11 yr old cats are new to Embrace. In total it costs me 540+ dollars to cover them for a year. As they are older, you would not allow their illnesses to be covered. It would have been more economical to use that money to directly pay out of pocket vet bills than to pay for both the insurance and the vet bills. I think initially, you had false advertising...and I was mislead. I certainly am not going to get your insurance next year.
  • INSURER: Embrace
  • POSTED: 10/08/2009
  • BY: Abigail
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

very caring and paid out on claims in a timely man

Our dog Bailey had three operations and ASPCA Ins helped us to be able to provide the best care for our Bailey.
  • INSURER: ASPCA
  • POSTED: 10/08/2009
  • BY: Elaine
  • BREED:
  • AGE OF PET: 0 - 3

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