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Very pleased. Although the payments are based on the average price of vet care, and we are in an area with very high prices, we have been pleased with the amount we have received from our claims. Excellent communication has kept us informed from the time they receive our claim till they pay. Our dogs have been insured for 3 years and we plan to continue our insurance. Every phone call has been answered by staff who has our best interests in mind.

I have 2 senior cats covered by Pets Best Insurance. One of my cats was diagnosed with hyperthyroidism. Meaning lots of visits to the vet and several blood tests. I'm so glad that I have Pets Best protection...claim process is very easy and you get your reimbursement in just a few days. I very much recommend Pets Best!!!

For years I had considered subscribing to a pet insurance company. I was always afraid of buying a policy that could potentially turn into a hassle once a claim was submitted. I chose Embrace because of the cost of the policy in relation to the benefits offered. I just submitted my first claim last week and was very pleasantly surprised at the speed of communication regarding the review process as well as the refund itself. I am very happy that I chose Embrace as my pet's insurance company.

We're very happy to have Embrace pet insurance. Our 4 year old cat Kato ruptured his ACL, and both his exam and surgery were covered quickly and fairly at 80% (our chosen rate). There were no hidden exclusions or surprises. We were very happy with the coverage and the customer service. I only gave 8 of 10 because Kato also had a dental surgery, and we were disappointed to learn that the insurance does not cover dental. (Yes, we should have checked more thoroughly!) They have a special dental program but it would cost $300, and cover $400 worth of expenses. Overall we are very happy with Embrace and have recommended them to friends.

I purchased pet insurance about four months ago for my dog because I thought it would be a smart decision even though there was no pressing need. My dog is only a year and half old and in great shape. Through the last few months I have only filed wellness claims for annual exams and shots and the experience has made me so happy of my decision. Pets Best insurance has handled all my claims incredibly fast with no unnecessary hassle. They have continually kept me in the know about my claim through e-mail, even though my claim only took two days to process. I would recommend them for anyone who wants the peace of mind of pet insurance and wants an insurance provider that is professional, speedy, and helpful. Also, the customer service over the phone is awesome, if case anyone has questions and would like to speak to someone.

I chose Embrace pet insurance because it covers a portion of the actual vet cost (not a standard cost that my vet always seems to exceed by a large margin) and because it offers a Wellness component and orthopedic coverage (for a large breed dog, it is essential). The purchasing process was simple and the communication in setting up my account and transferring the necesssary information was well supported by Embrace staff. The website offers a chat function that has been truly helpful to me, answering any and all questions I had in record time. My communications with staff have felt very friendly and "small business" as opposed to the feeling like an asnwering service that wanted to find ways to complicate the process or deny claims. I stangely feel like they truly care for the health of my pet. That being said, my first claim went through in just a few days. So far, everyhting with Embrace has surpassed my expectations and encouraged my future purchase of policies. Highly recommend.

My yellow Lab, Max broke a molar. My vet would not do the surgery to remove it and referred me to a specialist. I didn't hesitate, knowing that I had ASPCA insurance and I had used it in the past. The specialist cost over $1,800.00 and while certain things are not covered by the insurance I had about a $500.00 out of pocket expense. This has given me peace of mind that I can take care of my dog in any situation. I would highly recommend it to a friend.

I have used my pet's health insurance just a couple of times for minor things (thank goodness), and I have found that ASPCA pet insurance claims easy to make. I like the idea that IF anything were to happen to my Labs, that I would be covered for the more expensive things.

Max my short haired tabby swallowed something that didn't agree with her. She spent two days at the Tufts animal hospital. She had IVs, oxygen booth and other assorted goodies. The bill ran about 1K. I thought my wife had filed the paper work, but I found it when getting the tax stuff ready. So Isent in the paper work...They processed it very quickly and disallowed the claim because it had been longer than 180 days past the treatment date. My fault. The good news is that after being with them for almost two years I had paid more to Pets Best than the claim. I'm leaving them and opening "Health Savings Accounts" for each of my three (two cats and a dog) animals. Morale of the story - Check your policy's limitations. Filing deadlines are not even mentioned on most of the pet insurance sites. More importantly - If you can leave the account alone, you might be better off with a savings account for your pets.

After a bad experience with another pet insurance company, I closely examined them all with a more experienced view. Embrace is the best by far! The coverage is fantastic, the cost is not oppressive (and I have three dogs!), and the fast return on claims is amazing! I am SO happy with Embrace Insurance. I highly recommend them to everyone! You won't be disappointed!