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Way better than Petsecure
Super prompt great communication via email and text. Blows Petsecure (previous provider) out of the water - it isn't even close.
Insurer: Trupanion Canada
By: Matthew
Excellent service and plan options
The call agent was extremely informed, friendly and genuine during our call. She answered all questions and provided many different Options for us to choose our deductible.
Insurer: Trupanion Canada
By: Lisa
Best pet insurance
The process was so easy and the direct billing makes it so easy for both client and business.
Insurer: Trupanion Canada
By: Christina
The product is excellent even with a "too high" premium which we're in the process of adjusting (the deductible).
The product is excellent, even with a "too high" premium, which we're in the process of adjusting (the deductible). I do understand it's to do with where we live and our breed of dog, but it's still a little hard to take. I guess it's the price of knowing our dog is covered and the peace of mind that goes with it. Jules was also excellent to speak with; answering my questions well and making me feel understood.
Insurer: Trupanion Canada
By: Richard
Very Happy!
This was my first claim, so I was a bit nervous, but it was quick and simple and the provided info and summary was easy to understand. You guys are the best! (I wish my two older cats didn't have pre-existing conditions, because if they didn't, I would switch them over too!
Insurer: Trupanion Canada
By: Laurel
Trupanion is by far the best pet insurance plan I have ever encountered.
Trupanion is, by far, the best pet insurance plan I have ever encountered. Not only in what they cover, but the customer service is incredibly good. My only slight complaint is that the premiums go up every year a bit more than I would like, but it's definitely not a deal breaker.
Insurer: Trupanion Canada
By:
Very professional
Very professional
Insurer: Trupanion Canada
By: Sylvia
Easy to do
We have been a customer for a few years and we never had any kind of problem, so if anyone asks for a reference for a pet insurance you are the first one that comes to mind.
Insurer: Trupanion Canada
By: Claude