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Because I was helped on the phone but now I need to see if the follow up info is received
Because I was helped on the phone but now, I need to see if the follow up info is received
Insurer: Trupanion
By: Sarah
Because I was taken care of with knowledge kindness and efficiency.
Because I was taken care of with knowledge, kindness and efficiency.
Insurer: Trupanion
By: Patricia
Bethany was amazing to talk to so caring!
Bethany was amazing to talk to, so caring!
Insurer: Trupanion
By: Julianna
Erin was extremely helpful in guiding us to how to fill out a claim.
Erin was extremely helpful in guiding us to how to fill out a claim. Since this was our first she took us through the process very well. She is an asset to Trupanion.
Insurer: Trupanion
By: Joseph
First claim quick and easy don’t know out gone yet
First claim , quick and easy, don’t know out gone yet
Insurer: Trupanion
By: Karin
Great customer service ??
Great customer service ??
Insurer: Trupanion
By: Joyce
I choose this score because I put in for a claim for the first time.
I choose this score because I put in for a claim for the first time. I don't know if it will take a long time to process the actual claim. But customer service has been great otherwise with answering questions and addressing concerns.
Insurer: Trupanion
By: Joanne
I had an amazing customer service by all the trupanion team while my puppy was on ICU for 3 nights.
I had an amazing customer service by all the trupanion team while my puppy was on ICU for 3 nights. They were caring and very helpful on a moment of stress on my family
Insurer: Trupanion
By: Marcio