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claim handled in timely fashion. all questions answered. have received good advice on how to make claims process for my newest dog easier. all in all, highly recommend.

I have two poodles from the same litter, although they are as different as night and day. Nora has food allergies and I am constantly changing her food and at the vet for eye drops and antihistamines. Nick has very sensitive ears and has chronic yeast infections in them. So I have a medicine chest full of canine drugs. Nick also has a thyroid condition and takes a hormone supplement. Thank goodness for ASPCA pet insurance. They are prompt and fair and what's best is that I know they are there should there be major illness or accident. I am so happy with them that I convinced senior management at my employer to bring them on as an employee benefit to our employees at a 5% discount. Our employees are loving it!

My Standard Poodle, Rufus, has had a couple of unexpected medical issues, one which required emergency surgery. What a relief to know that a good portion of that bill was covered. ASPCA Pet Insurance has promptly processed my claims and sent out checks in a timely manner.

I had to put my 1.5 year old tiger cat, Julio, down a year or so ago. The diagnostics alone were several thousand dollars, and there was no guarantee that whatever they found would be treatable. I had to make the call to let him go quietly by the vet's hand. I knew it was the right decision, but I wanted to make sure that my new kitten would have a little bit of a safety net. I didn't want to have to potentially make a life and death decision based on money. Recently, my new kitten got sick with a bacterial infection (Toxoplasmosis) and nearly died herself. We got her treated and paid, confident that we would at least be receiving some reimbursement. What we got back wasn't everything, but the insurance has already paid for itself twice over. I think that as long as your expectations are in the right place, you will get a good return on your investment. I would recommend getting your pet insured.

The benefits are easy to understand: $100 deductible and 20% co-pay. It was very easy to file the claim: I filed on-line after I scanned the documents into PDFs. I also signed up for automatic deposit. The reimbursement was in our checking account in LESS THAN ONE WEEK! I also appreciated that I could talk to someone to make sure I had completed all of the information correctly. We only have the emergency/accident coverage and were really happy with the service & quick response.

I have come out ahead every year with my pet insurance, it was the best financial decision I ever made. The customer service is great, and they are all pet lovers and they care about my pets and how they are doing. I have never had a problem trying to get a claim paid for, they have never given me a difficult time when it is time to pay up. I highly recommend this pet insurance company to anyone who will listen it’s the smartest move I have ever made. I live on a fixed income, and I cannot afford not to have pet insurance.

I love Pets Best Insurance. I have been through a handful of companies but Pets Best is really the BEST! I had to take my dog to the vet for two different reasons. First time it was to do some blood work to prepare her for her surgery. The first bill came out to $630 and I got $280 of it back. The 2nd bill which was for her surgery, was $804 and I got $640 back! I was stunned. I pay $50 a month for her insurance and its worth it. This plan includes everything, annual vists, dental care, surgery, accidents--anything you can think of--its covered. And just like anything else there is a co-pay and a deductible. They also make it very easy for you to track your claims online so you can see it being processed, they email you when your claim has been processed and it shows you the breakdown of whats covered and etc. If your thinking about Pet Insurance this is the one to choose because they are all nice and know what they are talking about.

Waking up on Thanksgiving morning I never expected to find ourt Gracie with a very swollen eye/face and obviously very sick. Since our normal vet was closed we hasd to take her to a 24 hour emergency clinic. My initial thoughts of concern for Gracie also were consummed with the fear of the cost of the treatment. Remembering we were covered by Trupanion quickly gave me releif and allowed me to focus strickly on getting Gracie well again. Trupanion paid as stated in our policy and Gracie recovered after follow-up care with our vet over the course of a few weeks. Something to truly be thankful for!

Waking up on Thanksgiving morning I never expected to find ourt Gracie with a very swollen eye/face and obviously very sick. Since our normal vet was closed we hasd to take her to a 24 hour emergency clinic. My initial thoughts of concern for Gracie also were consummed with the fear of the cost of the treatment. Remembering we were covered by Trupanion quickly gave me releif and allowed me to focus strickly on getting Gracie well again. Trupanion paid as stated in our policy and Gracie recovered after follow-up care with our vet over the course of a few weeks. Something to truly be thankful for!

My affenpinscher, Taz, is nearly 12 years old. He has had his share of physical problems. Taz has been insured with Petshealth for many years now, after switching over from another pet insurance plan (on a testimonial from an acquaintance). Over the years, Petshealth has been fair and prompt in claims processing. We haven't always needed the insurance, but are glad to have it when we need it. It helps ease the financial burden of a pet who seems to need a lot of attention. Taz contracted Lyme's disease in 2010, and because the illness crossed policy periods, my claim was denied. I wrote an appeal, and the appeals board graciously reviewed my appeal, considered my arguments, and agreed to honor the claim. I was not very happy when my claim was denied, but am satisfied that they honestly took a second look.