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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Reality
I submitted our claim two days after we took our pet to the emergency center, on a Thursday, and the claim was approved and deposited the following Monday (minus the 10% and our deductible.) Actions speak louder than any words I could possibly put together. We will be staying with Embrace through the life of our pet.
Insurer: Embrace
By: Kathleen Hacker
Worth Every Cent
We have had this policy her entire life. We appreciate the great service.
Insurer: Fetch
By: Jessica
It's been positive but...
I appreciate the quick response and attention. The explanation of benefits is a bit confusing and the inability to put in for reimbursement past 90 days is a little frustrating.
Insurer: Fetch
By: James
I have used Embrace for many pets over…
I have used Embrace for many pets over the years and never had one issue with them. They paid my claims promptly and answered any questions professionally.
Insurer: Embrace
By: Marie R
red tape
It was very trying at times. A lot of red tape. You have no problem taking money from my account to pay the monthly fee when it’s time to make a claim we have to jump through hoops to get it done. Every person I spoke to was very nice very professional Very courteous. But still don’t like the policy that you have in place for some things.
Insurer: Spot
By: Francisco Duncan
Submitting a claim was easy
Submitting a claim was easy. I like how they confirm the submission of the claim, and the turnaround time is prompt. And contacting Customer Service is also very easy.
Insurer: Embrace
By: Corinne
They processed my claim in 1 day
They processed my claim in 1 day. Money was in my bank account in 2 business days. Great company.
Insurer: Embrace
By: Juana George
Peace of mind
Good veterinarian care for my puppy.was reimbursed within a few days. Glad to have this coverage. He just went for a wellness check up and microchipping.
Insurer: Fetch
By: Stephanie Connor Hickman