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While I was not pleased by the increase…
While I was not pleased by the increase in my premium, Rachel was very helpful in assisting me in adjusting things on our account to help us save money. She was expeditious, helpful and knowledgable.
Insurer: Fetch
By: Melonie Pederson
Way too expensive
They were wonderful for a while. The price just got out of control. They raised it $103 a month without informing me. When I reached out they said they emailed me which I went back to check it and never got an email. The price was not worth the service they provided!! I went to another company after that
Insurer: Embrace
By: None
Very slow coverage reimbursement
Our cairn terrier accidentally swallowed a piece of plastic. She was taken to an emergency vet to induce vomiting. She is fine now. That was on November 4th. Embrace held up the claim for what they said was to check for pre existing conditions. Lame excuse because this was an emergency condition. Swallowing a piece of plastic by accident is not a daily occurrence. The representative i spoke to was not too kind about this. After giving Embrace one star in a previous review, they settled within two hours. I just hope I don't have to go through this every time.
Insurer: Embrace
By: Richard
Submitting a claim
Submitting a claim was easy Being reimbursed was easy Claim process easy
Insurer: Fetch
By: felicia crawford
Absolutely a waste of money
Absolutely a waste of money. Stay away. I had incurred approximately -$3,600 in vet bills throughout 2024. Fetch's premium cost me about -$500. Fetch reimbursed me for roughly +$500. I cancelled the service after 9 months and figured I broke even on the premiums/reimbursements. Then, 5 months after cancelling the service, they send me an email asking to repay them another -$350 due to some 'internal billing issues'. This is 100% a money grab praying on pet owners that love their pets. Love your pets, pay the vet directly, this insurance is a scam.
Insurer: Fetch
By: Jimmy Kostka
I highly recommend you choose another company
This company should be investigated for scamming its customers out of millions of dollars all because it is their ultimate decision to decide whether something is covered or not because they choose to I am tired of being ripped off by this scam company I would not recommend this company to anybody when I asked for a simple documentation of what was covered they gave me some bullshit that I could not even comprehend and I am well educated so my simple thing to this company is they can go f themselves and should be investigated immediately.
Insurer: Embrace
By: Don Berkhimer
Excellent Insurance Company
Excellent Insurance Company. Pays claims very quickly.
Insurer: Spot
By: Julie Tsai
It’s very easy you pay your own bills…
It’s very easy you pay your own bills and get reimbursed that is the truth thank you spot I don’t know what I would of done with out you thank you for helping me save money
Insurer: Spot
By: Miguel
Wellness claims have excellent turn around
Excellent turn around on wellness claims. Would like a summary of claims processed and remaining balance.
Insurer: Pets Best
By: Prudence Brown